点评:Visited here on a quiet Friday afternoon. Sadly despite lack of cinema goers, the volume of staff was even more scarce! This place charges you £2,50 to book online and thus why we bought the tickets at the kiosk. The money “saved” was marred by the imbecile serving us who was more concerned with hot dog buns than serving customers!
He had a really bad attitude and the other staff appeared to be stoned or just couldn’t be bothered to do any work. No actual management at all and I am surprised this place is still going.
We will be going back to Vue - cheaper online, much better customer service and staff that actually care. There’s nothing luxe about this showcase - wish we had read the other recent reviews and stayed away! If you want bad attitudes, unnecessary waiting and staff who don’t appear to know what day of the week it is this Cinema is a flawless victory!
翻译:周五下午人不多,我们去了这家影院。可惜的是,虽然观众不多,但工作人员却少得可怜!这家影院网上订票要收2.5英镑,所以我们才选择在售票亭买票。省下的钱却被一个态度恶劣的服务员毁了,他似乎更关心热狗面包而不是服务顾客!
他的态度非常差,其他工作人员看起来像是嗑了药或者根本就不想干活。这家影院完全没有管理,真不知道它居然还能开下去。
我们会回到Vue影院——网上订票更便宜,客户服务好得多,而且员工也更关心顾客。这家影院一点也不豪华——真后悔没早点看看其他最近的评论!如果你想要体验糟糕的服务态度、不必要的等待以及那些好像不知道今天是星期几的员工,那这家影院绝对是你的不二之选!