Not impressed with communication - Fishing Tremblant (塔伯拉山) - Fishing Tremblant - 49条旅客点评与比价

Ed J

Not impressed with communication

Fishing Tremblant的点评

2026年08月03日发布于: 海外

点评：Was in contact with Marty several weeks before our visit via text, and thought we had a date and time figured out. When I sent him the deposit to guarantee our time, he said that time was booked. Ok, we figured out a different time. Come the day of our scheduled afternoon trip, it was raining all day, I asked a question a couple hours before our scheduled time and received no response, I put it up to being with another client, not a problem. Come 10 minutes before our scheduled trip we were at the dock in the rain (rain or shine policy) and no one else is around, sent Marty another message asking where we would meet him. He responded that he didn’t get our reservation. I directed him to our texting thread and my deposit. Apparently it was not in his calendar.
Two occasions in a short time didn’t mark it in your calendar? Really?
Ultimately I got my deposit returned, but still out the cost of a license for out of province angler and disappointed children who had been looking forward to this from the time of my Initial booking. . Not impressed.

翻译：在我们出发前几周，我通过短信与Marty取得了联系，原本以为我们已经确定了具体的日期和时间。当我向他支付定金以确认预约时，他却说那个时间已经被订走了。好吧，我们又重新安排了另一个时间。到了我们原定下午出发的那天，全天都在下雨。在约定时间前几个小时，我发去询问，却没有得到任何回复。我想他可能正在接待其他客户吧，也没觉得有什么问题。我们在预定出发时间前10分钟冒雨赶到了码头（无论晴雨都如此），但周围一个人也没有。我又给Marty发消息，询问我们在哪里碰面。他回复说没收到我们的预订信息。我便把我们的聊天记录以及我的定金付款凭证发给他。显然，那些信息并没有出现在他的日程表上。
短短时间内发生了两次这种事，日程表却还是没记下？真的吗？
最后我的定金还是退回来了。不过，这仍然产生了省外垂钓者所需许可证的相关费用，而那些从我最初预订时就一直期待此行的孩子们也大失所望。实在不满意。

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