点评:Stinks of racism at least that's the vibes I got!
My husband booked Valentine's day special for today 15th of Feb evening for our 45th WA + Valentine at Bergamo's Spa Retreat . He called on Feb 5th and Tracy (?) got his CC info booked for Feb 15th evening. We walk in today and were told, we were "probably" on "wait list" but we never made it! Yeah right! He was not told on Feb 5th he was on a "wait list"! His booking was confirmed then, it turns out as we walk in...they can't accommodate us because we didn't have confirmed bookings! Wonder why?
They pulled up a folder where they have a piece of paper with our CC info and all details with his name, including date and time of bookings ! They don't use digital method for bookings? We will have to watch for unauthorized charges on our CC from now on...
翻译:种族歧视很臭,至少我的感觉是这样的!
我丈夫预订了情人节特惠,即 2 月 15 日晚上,在 Bergamo 的 Spa Retreat 举行我们的第 45 次 WA + Valentine 活动。他于 2 月 5 日打电话,Tracy (?) 获得了 2 月 15 日晚上的信用卡信息。我们今天走进去,被告知我们“可能”在“等候名单”上,但我们没有赶上!是的!2 月 5 日他没有被告知他在“等候名单”上!他的预订当时已确认,但当我们走进去时发现……他们无法接待我们,因为我们没有确认的预订!想知道为什么吗?
他们拿出一个文件夹,里面有一张纸,上面写着我们的信用卡信息和所有带有他姓名的详细信息,包括预订日期和时间!他们不使用数字方式进行预订?从现在开始,我们必须注意信用卡上的未经授权的收费……