点评:Firstly booking the spa day was an absolute palaver. I purchased a Wowcher and it actually took 3 weeks for me to book with the hotel directly because the number provided was never answered. I eventually got through on a different number and booked with a lady who was so very confused about me sending over the Wowcher, printing a bringing the Wowcher and telling her the code off it then and there. She was quite rude and following a further email exchange it was already clear this was going to be hard work.
They gave me a curtsey call the day before for ensure I was still coming and was polite and pleasant. No mention of any issue at the spa.
I got to the spa (EV charging a plus) and checked in. Given robe and towel and instructions re time for treatment etc. I then headed to the worlds smallest gym to do a workout. No air con, no ceiling fans and a class going on (maybe hiit?) around the gym. Like genuinely around all the equipment- so I’m trying to keep my stride running and there was people lunging and stuff behind me just totally off putting and clearly too small. No reason that class couldn’t have been done on the grass just outside the gym. Also the equipment was pretty old.
Then went to swim / jacuzzi/ chill. Found a lone sun-bed…ripped. Then there’s the workmen. Drilling, dust and noise of which I was NOT pre-warned. I think they were tiling or redoing showers or something? Who knows but disruption- same with the very loud Aqua aerobics class that then started, leaving me running for silent solitude. (I did book a spa right?? Not a council leisure centre?!)
Found silence in the relaxation room and spa lounge. However they were both cold and the
Spa lounge had no spoons sugar or sweetener not even lemon and lime infusing in the cold water.
The treatment was fine- average but no nice music or anything put on so I could hear a woman on her mobile in the corridor who punctured my relaxation.
I left at around 1:30, my plan was to stay all day but it was just not a nice place. I handed in my access card and wasn’t asked for feedback or if I’d had a nice day- absolutely nothing.
For me it was a waste of money, terrible experience. Very disappointing and I won’t be returning to this place again. Compared to other spa experiences only 20/30 miles away this one is absolutely abysmal.
翻译:首先预订水疗日绝对是一个闲聊。我购买了 Wowcher,实际上我花了 3 个星期才直接向酒店预订,因为提供的电话号码从未得到答复。我最终打通了另一个号码,并与一位女士预订,她对我发送 Wowcher 感到非常困惑,打印了带来 Wowcher 的信息,并当场告诉她代码。她非常粗鲁,经过进一步的电子邮件交流,很明显这将是一项艰苦的工作。
他们前一天向我行了屈膝礼,以确保我仍然会来,并且礼貌而愉快。水疗中心没有提及任何问题。
我去了水疗中心(电动汽车充电加分)并办理了入住手续。给了我长袍和毛巾以及重新治疗时间的说明等。然后我前往世界上最小的健身房进行锻炼。没有空调,没有吊扇,健身房周围正在上课(也许是hiit?)。就像真正围绕着所有设备一样 - 所以我试图保持我的步伐奔跑,有人在我身后冲刺和东西完全令人讨厌并且显然太小了。没有理由不能在体育馆外的草地上上课。而且设备也很旧。
然后去游泳/按摩浴缸/放松。找到了一张孤独的日光浴床……被撕破了。然后是工人。我没有预先警告过钻孔、灰尘和噪音。我想他们是在铺瓷砖或者重做淋浴什么的?谁知道呢,但是干扰——与随后开始的非常吵闹的阿克娅健美操课一样,让我跑向安静的孤独。 (我确实预订了水疗中心,对吗?不是议会休闲中心?!)
休闲室和水疗休息室一片寂静。然而,他们都很冷,而且
水疗休息室没有勺子糖或甜味剂,甚至没有在冷水中注入柠檬和酸橙。
待遇很好——一般,但没有好听的音乐或任何东西,所以我可以听到走廊里一个女人打电话的声音,破坏了我的放松。
我在 1:30 左右离开,我的计划是呆上一整天,但那不是一个好地方。我交出了门禁卡,但没有人要求我提供反馈,也没有询问我是否度过了愉快的一天——绝对没有。
对我来说,这是浪费金钱,也是糟糕的经历。非常令人失望,我不会再回到这个地方。与仅 20/30 英里外的其他水疗体验相比,这绝对是糟糕透顶的。