点评:Usually have a great expirence here. But this has changed to my surprise and shock. The complete lackadaisical attitude of the workers here was shown to me on my last visit. The cashier who took 7min to scan a few items while having a full blown conversation needs to retire. Not only was she misurable and not even greet me when I said hello, but she scanned the items for the other people in line behind me. She looked disgusted enough to even be doing her job incorrectly. So I said, "It's fine, they're my family. I'll pay for them."
After saying that she tried to make them leave by loudly berating them because they were "TAKING UP PLACE IN MY LINE". No ma'am they're paying customers you forced me to pay for. Where was this sense of urgency when you were having a casual conversation for minutes while you had waiting customers in line? The VERY basics of customer service are non existent here absolutely disgusting and miserable behavior. Fix yourselves.
翻译:通常在这里度过一段美好的时光。但这却换来了我的惊讶和震惊。我上次来时就看到了这里工人们完全无精打采的态度。花了 7 分钟扫描几件商品并进行全面交谈的收银员需要退休。当我打招呼时,她不仅很不安,甚至没有跟我打招呼,而且她还扫描了我身后排队的其他人的物品。她看起来很厌恶,甚至没有做好自己的工作。所以我说:“没关系,他们是我的家人。我会付钱给他们。”
说完后,她试图大声斥责他们,让他们离开,因为他们“在我的队伍中占据了位置”。不,女士,他们付钱给你强迫我付钱的顾客。当你在顾客排队等候的情况下随意交谈几分钟时,这种紧迫感在哪里?这里不存在非常基本的客户服务,绝对令人厌恶和悲惨的行为。修好自己。