点评:I WAS ABDUCTED BY “HAPPY TOUR” EMPLOYEES.
I booked transport from Tulum Airport to the Conrad - Tulum prior to travel with Happy Toiurs. Email confirmation said driver would have khaki pants and lime green top and ID.
I arrived to two men who had my name written on a piece of paper.
I asked if they are from Happy Tours they said yes.
Loading in their van I asked for identification. Reply “yes, yes”. Got into the van, again I asked for ID to confirm they are HT employees. They drive off.
I called the company number and their rep said they would have ok lime green tops and khaki pants.
I had to demand they take me back to the terminal as they kept driving to the main roads. They never produced identification.
I was told when I called the company again that “they may not have uniforms yet in Tulum” and “whoever is there, they are safe to ride with”.
Unbelievably dangerous situation.
I have traveled to 30+ countries. I have never experienced this kind of unprofessionalism and disregard for safety.
Do not under any circumstances book with this company. Unsafe and unprofessional.
翻译:我被“HAPPY TOUR”的员工绑架了。
在搭乘 Happy Toiurs 旅行之前,我预订了从图卢姆机场到 Conrad - Tulum 的交通服务。电子邮件确认说司机会穿着卡其色裤子和黄绿色上衣,并携带身份证。
我到达时,看到两名男子拿着一张纸条,上面写着我的名字。
我问他们是否来自 Happy Tours,他们说是的。
上车后,我要求他们出示身份证明。他们回答“是的,是的”。上了车,我再次要求他们出示身份证明,以确认他们是 HT 员工。他们开车走了。
我拨打了公司的电话,他们的代表说他们会穿着黄绿色上衣和卡其色裤子。
我不得不要求他们送我回航站楼,因为他们一直开往主干道。他们从未出示过身份证明。
当我再次致电公司时,他们告诉我“他们可能还没有在图卢姆穿制服”,并且“无论谁在那里,都可以安全地与他们一起乘车”。
难以置信的危险情况。
我去过 30 多个国家。我从未经历过这种不专业和无视安全的行为。
在任何情况下都不要向这家公司预订。不安全,也不专业。