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Frida A
Highly recommend but make sure your wishes are clearly communicated
Vietnam Luxury Golf Tours的点评
点评：Overall I can highly recommend the company and Laura, who was my point of contact. Stayed in Hanoi for 6 days, and played three courses during that time: Than Lhanh, Hilltop Valley (my favourite by far!) and Sky Lake. Laura was also very helpful sorting out a hotel issue I had (my fault 100%) and having an airport pickup arranged was also very nice after a 24 hour travel.
The reason for the lack of one star is mainly due to two things: The lack of English skills of the staff at the golf courses (and my complete lack of Vietnamese skills) lead to me not being able to use the driving ranges on two of the three courses, and a feeling of being rushed out onto the course with no warm up. This is something the company needs to assist with, and make sure one’s wishes are clearly communicated all the way. Google translate was used but did not always do the trick. This really put a dent in my experience. The other thing is that the standard of the set of club rented to me was below par. I did not make a fuss about it, but just keep in mind to state your wishes about the quality of the set clearly.
One tip also; bring snacks with you as there’s not much to have at the clubhouses (to bring on the course) and don’t expect there to be many familiar items on the club house menus.
The reason for the lack of one star is mainly due to two things: The lack of English skills of the staff at the golf courses (and my complete lack of Vietnamese skills) lead to me not being able to use the driving ranges on two of the three courses, and a feeling of being rushed out onto the course with no warm up. This is something the company needs to assist with, and make sure one’s wishes are clearly communicated all the way. Google translate was used but did not always do the trick. This really put a dent in my experience. The other thing is that the standard of the set of club rented to me was below par. I did not make a fuss about it, but just keep in mind to state your wishes about the quality of the set clearly.
One tip also; bring snacks with you as there’s not much to have at the clubhouses (to bring on the course) and don’t expect there to be many familiar items on the club house menus.
翻译：总的来说，我强烈推荐这家公司和我的联系人劳拉。我在河内待了6天，期间打了三个球场：Than Lhanh、Hilltop Valley（目前为止我最喜欢的球场！）和Sky Lake。劳拉非常热心地帮我解决了酒店的问题（完全是我的错），而且在经历了24小时的旅途后，她还安排了接机服务，这让我感觉非常贴心。
之所以没有给一星，主要是因为两点：一是球场工作人员的英语水平有限（而我完全不懂越南语），导致我在三个球场中的两个球场都无法使用练习场；二是感觉自己被催着上场，根本没有热身。公司应该在这方面改进，确保客户的需求能够被清晰地传达。虽然使用了谷歌翻译，但效果并不总是理想。这确实影响了我的体验。另一点是，租给我的球杆质量也低于预期。我当时没说什么，但你最好还是把对球杆质量的要求说清楚。
另外，还有一点建议：最好自带零食，因为会所里没什么东西可以带上球场，而且菜单上也没有太多你熟悉的菜品。
之所以没有给一星，主要是因为两点：一是球场工作人员的英语水平有限（而我完全不懂越南语），导致我在三个球场中的两个球场都无法使用练习场；二是感觉自己被催着上场，根本没有热身。公司应该在这方面改进，确保客户的需求能够被清晰地传达。虽然使用了谷歌翻译，但效果并不总是理想。这确实影响了我的体验。另一点是，租给我的球杆质量也低于预期。我当时没说什么，但你最好还是把对球杆质量的要求说清楚。
另外，还有一点建议：最好自带零食，因为会所里没什么东西可以带上球场，而且菜单上也没有太多你熟悉的菜品。
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