点评:I wish I could give this cinema 0 stars or even minus!
First things first, IT STINKS! Be prepared to inhale sewage for your whole screening. I’ve read through some of the reviews and it appears many people have also complained about this. The most recent one was 4 months ago in December. That review details that this is a problem the staff seemed to be aware of. It’s incredibly unfortunate to see that this has not been yet addressed, maybe the management should reach out to Odeon head office. This is not a nice cinema experience.
Next port of call is the cinema itself, the facilities and chairs. The toilets are not cleaned at all with hair and grime all around the sinks and also cubicles left in a state, they’re also rundown many taps don’t work and soap not replaced.
Onto the facilities inside the theatre, well it’s an old Odeon, so expect rundown chairs with old worn out fabric. Also another cleanliness point here, as also mentioned in many of these reviews is that the theatre before a screening has definitely without a doubt not been cleaned. Expect the person who sat on the chair before you’ crumbs, rubbish and dirt. It’s probably cleaner to sit on the Thames link than these chairs.
This cinema is well out of date. It’s not looked after. There’s so many good detailed reviews on here of customers experiences, giving good feedback to whoever may oversee the management of the cinema. But even since the first review in 2014, there’s been no response from Odeon Hatfield.
It would be good to see that these complaints and feedback are being addressed rather than ignored.
翻译:我真想给这家影院零星,甚至负分!
首先,这里臭气熏天!做好整场电影都要吸入污水味的准备吧。我看过一些评论,似乎很多人都抱怨过这个问题。最近的一条评论是四个月前的十二月。那条评论里提到,工作人员似乎也知道这个问题。令人遗憾的是,这个问题至今仍未得到解决,或许影院管理层应该联系一下Odeon总部。这绝对不是一次愉快的观影体验。
接下来要说说影院本身,包括设施和座椅。厕所根本没打扫,水槽周围到处都是头发和污垢,隔间也脏兮兮的,而且设施破旧,很多水龙头都坏了,肥皂也没人换。
再说影院内部的设施,毕竟是老旧的Odeon影院,所以座椅破旧、面料磨损严重也就不足为奇了。另一个需要注意的卫生问题是,正如许多评论中提到的,放映前的影厅绝对没有打扫过。你会看到前面那位观众留下的面包屑、垃圾和污垢。坐在泰晤士河上可能都比坐在这些椅子上干净。
这家影院设施陈旧,缺乏维护。这里有很多顾客的详细评论,为影院的管理人员提供了宝贵的反馈。但自2014年第一条评论发布以来,Odeon Hatfield影院一直没有做出任何回应。
希望这些投诉和反馈能够得到重视,而不是被忽视。