点评:We did 3 tours with this company over New Year's, and 2 of them were excellent. The final tour, the Matambu Indigenous Blue Zone tour, which is what we booked, ended up not being an option, but we did not know this. It was supposed to include a coffee plantation tour with a stop at an indigenous cultural center with a performance and some demonstrations. Right out of being picked up we were asked what town we wanted to see - Filadelfia or Porero - which really confused us. We asked our guide to choose which he thought was closer, and ended up driving a circle through a neighborhood in Filadelfia while our guide told us about traditional Costa Rican towns. We then drove through Santa Cruz, stopped at the rodeo stadium being built downtown and learned a little about that, before heading to Nicoya, where we looked at a beautiful old church. By now, we were 3 hours into what we thought was a 4 hour tour, and hadn't accomplished anything that had been described. We finally made it to the coffee plantation which was a great experience! Then we went to see one of the 25 people who are 100 years old or more and met a lovely gentleman. However, we were still very confused at the end of the visit as we were now 7 hours in with 4 children, had not thought to bring snacks since the tour was only supposed to be 4 hours, and did not get the indigenous cultural center experience we had been very much looking forward to. We did email Tour Guanacaste, and they said the changes occurred without their knowledge. Given they had contacted me earlier in the week about a turtle nesting tour suite change due to turtle activity, I believe them, and we DID have a nice tour, but missed out on what we really had hoped to see and weren't prepared for the length.
翻译:新年期间我们参加了这家公司的三个旅行团,其中两个非常棒。最后一个旅行团——我们预订的马坦布原住民蓝区之旅——最终却无法成行,而我们事先并不知情。行程原本应该包括参观咖啡种植园,并在原住民文化中心停留,观看表演和一些演示。我们刚下车就被问到想去哪个城镇——菲拉德尔菲亚还是波雷罗——这让我们很困惑。我们请导游推荐一个他认为更近的城镇,结果却在菲拉德尔菲亚的一个街区里兜了一圈,导游一边给我们讲解哥斯达黎加传统城镇的特色,一边开车带我们游览。之后我们又去了圣克鲁斯,在市中心正在建设的牛仔竞技场稍作停留,了解了一些相关信息,然后前往尼科亚,参观了一座美丽的古老教堂。这时,我们以为四个小时的行程已经过去了三个小时,而行程介绍中提到的内容却一个都没实现。最后,我们终于到达了咖啡种植园,这倒是一次很棒的体验!之后我们去拜访了25位百岁老人中的一位,遇到了一位和蔼可亲的绅士。然而,参观结束后我们仍然感到非常困惑,因为我们带着四个孩子,已经待了7个小时,而且因为行程原本只有4个小时,我们竟然忘了带零食,也没能体验到我们一直期待的土著文化中心。我们给瓜纳卡斯特旅游公司发了邮件,他们说行程变更他们并不知情。考虑到他们本周早些时候曾联系我,告知我由于海龟活动,海龟筑巢之旅的套房有所调整,所以我相信他们。而且,我们的参观体验确实不错,只是错过了我们真正想看的内容,也没有预料到行程会这么长。