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Roman X
Avoid Customer Service Woman.
Berkshire Mall的点评
点评：The mall gets 5 stars. Management is the epitome of trash. Unkind, rude and very very aggressive. I have been going to this mall for 35 years and decided I would film the steps going up to the food court. I was interrupted by a woman sitting at the famous desk in the middle of the mall.
It is one thing to be kind and say "Excuse me, would you mind not filming this is private property". This woman and security guard decided to press me and get combative when I mentioned that I did not care for the tone in which this was handled. The manager told me there was a big sign on the door that stated there are no cameras. There isn't. It is near the code of ethics on the window.
I have seen countless people film this mall in the past year due to it closing. I can only imagine they confronted me due to the color of my skin and because she already had some underlying issues. What a shame. I have been going here for 35 and it only takes one person to ruin something.
This woman initially said I was filming to only give the mall bad reviews. I had no intentions of writing ANY bad reviews, but you got what you wanted. No wonder the mall is closing with workers like this.
It is one thing to be kind and say "Excuse me, would you mind not filming this is private property". This woman and security guard decided to press me and get combative when I mentioned that I did not care for the tone in which this was handled. The manager told me there was a big sign on the door that stated there are no cameras. There isn't. It is near the code of ethics on the window.
I have seen countless people film this mall in the past year due to it closing. I can only imagine they confronted me due to the color of my skin and because she already had some underlying issues. What a shame. I have been going here for 35 and it only takes one person to ruin something.
This woman initially said I was filming to only give the mall bad reviews. I had no intentions of writing ANY bad reviews, but you got what you wanted. No wonder the mall is closing with workers like this.
翻译：这家购物中心值得五星好评。但管理人员简直糟糕透顶——冷酷无情、粗鲁无礼且极具攻击性。35年来我一直光顾这家商场，这次我决定拍摄通往美食广场的楼梯。然而，我被坐在商场中央那个著名服务台前的一位女士打断了。
友善一点，说句“打扰一下，请问您能不要在私人领地内拍摄吗”，这也没什么难的啊。当我表示不喜欢处理此事的语气时，这个女人和保安决定对我施压并采取对抗态度。经理告诉我，门上有个大牌子写着“此处无摄像头”，但实际上并没有。那个牌子就在窗户旁的职业道德规范提示牌附近。
过去一年里，由于这家商场即将关闭，我见到无数人在那里拍摄。我可以想象，他们之所以与我对峙，是因为我的肤色，也因为这个女人本身就有一些心理问题。真可惜。我光顾这里35年了，却只要有一个人就能毁了一切。
这个女人一开始说我拍摄是为了给商场写差评。我根本没打算写任何负面评价，但现在如你所愿了。怪不得会有这样的员工，商场才会濒临关门呢。
友善一点，说句“打扰一下，请问您能不要在私人领地内拍摄吗”，这也没什么难的啊。当我表示不喜欢处理此事的语气时，这个女人和保安决定对我施压并采取对抗态度。经理告诉我，门上有个大牌子写着“此处无摄像头”，但实际上并没有。那个牌子就在窗户旁的职业道德规范提示牌附近。
过去一年里，由于这家商场即将关闭，我见到无数人在那里拍摄。我可以想象，他们之所以与我对峙，是因为我的肤色，也因为这个女人本身就有一些心理问题。真可惜。我光顾这里35年了，却只要有一个人就能毁了一切。
这个女人一开始说我拍摄是为了给商场写差评。我根本没打算写任何负面评价，但现在如你所愿了。怪不得会有这样的员工，商场才会濒临关门呢。
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