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Trip to Costa Rica
Green Stone Adventures - One Day Tours的点评
点评：Green Stone set up all hotels, transfers and activities in a decent manner.
However, we never had a bilingual guide which Green Stone promised. Our guide, as sweet and charming as he is, did not speak English well enough to be our guide. We thought his customer service skills needed some improvement. He was a fine driver.
Because of his poor English he unfortunately mislead us on several different occasions. Because of the same reason, our visit to Manuel Antonio was disappointing.
All of our information on Costa Rica's history and culture came from the internet.
I don't see my dissatisfaction with this trip as a driver's fault. I think Greenstone is fully responsible for vetting competent guides . From our experience, it is very difficult for an English speaking group to be fully engaged with a guide with limited English speaking skills.
Another detail:
During my communications with Green Stone adventures via WhatsApp were promised a minivan as a transportation.
We (4 adults) ended up in a 20 Toyota 4 runner.
At the end of our trip we were asked for feedback, which we provided. We got no response to it
However, we never had a bilingual guide which Green Stone promised. Our guide, as sweet and charming as he is, did not speak English well enough to be our guide. We thought his customer service skills needed some improvement. He was a fine driver.
Because of his poor English he unfortunately mislead us on several different occasions. Because of the same reason, our visit to Manuel Antonio was disappointing.
All of our information on Costa Rica's history and culture came from the internet.
I don't see my dissatisfaction with this trip as a driver's fault. I think Greenstone is fully responsible for vetting competent guides . From our experience, it is very difficult for an English speaking group to be fully engaged with a guide with limited English speaking skills.
Another detail:
During my communications with Green Stone adventures via WhatsApp were promised a minivan as a transportation.
We (4 adults) ended up in a 20 Toyota 4 runner.
At the end of our trip we were asked for feedback, which we provided. We got no response to it
翻译：绿石旅行社安排的酒店、接送和活动都相当不错。
然而，我们始终没有见到绿石旅行社承诺的双语导游。我们的导游虽然人很和善，但英语水平不足以胜任导游工作。我们认为他的服务态度需要提高。不过，他的驾驶技术还不错。
由于英语不好，他多次误导了我们。也正因为如此，我们在曼努埃尔·安东尼奥的游览体验令人失望。
我们所有关于哥斯达黎加历史和文化的信息都来自网络。
我不认为我对这次旅行的不满是司机的错。我认为绿石旅行社有责任筛选合格的导游。根据我们的经验，对于一个英语为母语的团队来说，很难与英语水平有限的导游进行充分的交流。
还有一点：
我通过WhatsApp与绿石旅行社沟通时，他们承诺会安排一辆小型货车作为交通工具。
结果我们（4位成人）却坐上了一辆20英尺的丰田4Runner。
旅程结束时，我们被要求提供反馈意见，我们也提供了。但我们没有收到任何回复。
然而，我们始终没有见到绿石旅行社承诺的双语导游。我们的导游虽然人很和善，但英语水平不足以胜任导游工作。我们认为他的服务态度需要提高。不过，他的驾驶技术还不错。
由于英语不好，他多次误导了我们。也正因为如此，我们在曼努埃尔·安东尼奥的游览体验令人失望。
我们所有关于哥斯达黎加历史和文化的信息都来自网络。
我不认为我对这次旅行的不满是司机的错。我认为绿石旅行社有责任筛选合格的导游。根据我们的经验，对于一个英语为母语的团队来说，很难与英语水平有限的导游进行充分的交流。
还有一点：
我通过WhatsApp与绿石旅行社沟通时，他们承诺会安排一辆小型货车作为交通工具。
结果我们（4位成人）却坐上了一辆20英尺的丰田4Runner。
旅程结束时，我们被要求提供反馈意见，我们也提供了。但我们没有收到任何回复。
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