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Anna B
Service disappointing and overpriced
Matt the Thresher的点评
点评：We were very disappointed with our experience at Matt the Threshers in Julianstown.
We arrived about 10 minutes late for our reservation, which we fully acknowledge was our fault. However, from the moment we walked in, the manager was quite unfriendly and immediately told us the kitchen was closing. We were handed menus and told to order as quickly as possible or we might not be served at all.
We were also told we couldn’t order starters due to the kitchen closing, which added to the rushed feeling. After being seated, another staff member repeated that we needed to order immediately, so we felt pressured into choosing mains quickly without properly looking at the menu.
When the food arrived, my husband’s steak was decent, though quite overpriced for what it was. Unfortunately, my cod dish was extremely poor — it tasted overwhelmingly of lemon, to the point that it was sour and inedible. I only managed a couple of bites before asking to send it back and order something else.
I was then left waiting quite a while before being told that I wouldn’t be able to order another main course because the kitchen had closed. This meant I was left sitting there while my husband finished his meal on his own, which was very frustrating.
Eventually, the manager came over and said they had never received complaints about the dish before, which wasn’t particularly helpful in the moment. To his credit, he did remove it from the bill.
Still, the overall service left a lot to be desired. We were left waiting a long time just to order dessert (which I only ordered because I was starving) and the whole situation felt awkward and poorly handled. We left feeling like our custom wasn’t valued at all.
Overall, a very unsatisfactory experience, and unfortunately not somewhere we would return to.
We arrived about 10 minutes late for our reservation, which we fully acknowledge was our fault. However, from the moment we walked in, the manager was quite unfriendly and immediately told us the kitchen was closing. We were handed menus and told to order as quickly as possible or we might not be served at all.
We were also told we couldn’t order starters due to the kitchen closing, which added to the rushed feeling. After being seated, another staff member repeated that we needed to order immediately, so we felt pressured into choosing mains quickly without properly looking at the menu.
When the food arrived, my husband’s steak was decent, though quite overpriced for what it was. Unfortunately, my cod dish was extremely poor — it tasted overwhelmingly of lemon, to the point that it was sour and inedible. I only managed a couple of bites before asking to send it back and order something else.
I was then left waiting quite a while before being told that I wouldn’t be able to order another main course because the kitchen had closed. This meant I was left sitting there while my husband finished his meal on his own, which was very frustrating.
Eventually, the manager came over and said they had never received complaints about the dish before, which wasn’t particularly helpful in the moment. To his credit, he did remove it from the bill.
Still, the overall service left a lot to be desired. We were left waiting a long time just to order dessert (which I only ordered because I was starving) and the whole situation felt awkward and poorly handled. We left feeling like our custom wasn’t valued at all.
Overall, a very unsatisfactory experience, and unfortunately not somewhere we would return to.
翻译：我们在朱利安斯敦的Matt the Threshers餐厅的用餐体验非常糟糕。
我们比预订时间晚了大约10分钟到达，我们完全承认这是我们的错。然而，从我们进门的那一刻起，经理就非常不友好，并立即告诉我们厨房即将关闭。他们递给我们菜单，并告诉我们尽快点餐，否则可能就吃不到菜了。
他们还告诉我们由于厨房即将关闭，我们不能点开胃菜，这更加剧了我们的匆忙感。入座后，另一位服务员再次强调我们需要立即点餐，这让我们感到压力，不得不匆忙地选择主菜，而没有仔细查看菜单。
菜上来后，我丈夫的牛排还算可以，但就其品质而言价格偏高。不幸的是，我的鳕鱼非常糟糕——柠檬味太浓，以至于又酸又难以下咽。我只吃了两口就要求退菜，换了别的菜。
我等了很久才被告知厨房已经关门，不能再点主菜了。这意味着我只能眼睁睁地看着丈夫独自吃完饭，这让我非常沮丧。
最后，经理过来告诉我，他们之前从未收到过关于这道菜的投诉，但这在当时并没有什么帮助。值得称赞的是，他确实把这道菜从账单里划掉了。
尽管如此，整体服务仍然令人失望。我们等了很久才点到甜点（我点甜点只是因为太饿了），整个过程让人感觉很尴尬，处理得也很糟糕。我们离开时感觉自己完全没有受到重视。
总而言之，这是一次非常不愉快的用餐体验，很遗憾，我们不会再来了。
我们比预订时间晚了大约10分钟到达，我们完全承认这是我们的错。然而，从我们进门的那一刻起，经理就非常不友好，并立即告诉我们厨房即将关闭。他们递给我们菜单，并告诉我们尽快点餐，否则可能就吃不到菜了。
他们还告诉我们由于厨房即将关闭，我们不能点开胃菜，这更加剧了我们的匆忙感。入座后，另一位服务员再次强调我们需要立即点餐，这让我们感到压力，不得不匆忙地选择主菜，而没有仔细查看菜单。
菜上来后，我丈夫的牛排还算可以，但就其品质而言价格偏高。不幸的是，我的鳕鱼非常糟糕——柠檬味太浓，以至于又酸又难以下咽。我只吃了两口就要求退菜，换了别的菜。
我等了很久才被告知厨房已经关门，不能再点主菜了。这意味着我只能眼睁睁地看着丈夫独自吃完饭，这让我非常沮丧。
最后，经理过来告诉我，他们之前从未收到过关于这道菜的投诉，但这在当时并没有什么帮助。值得称赞的是，他确实把这道菜从账单里划掉了。
尽管如此，整体服务仍然令人失望。我们等了很久才点到甜点（我点甜点只是因为太饿了），整个过程让人感觉很尴尬，处理得也很糟糕。我们离开时感觉自己完全没有受到重视。
总而言之，这是一次非常不愉快的用餐体验，很遗憾，我们不会再来了。
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