点评:We went to crown bar as we like the food, staff and atmosphere and been there a couple of times, we decided to go back. We arrived at approx 1.10pm, sat down, girl gave us a menu and after ordering, we chatted away. By 1.30, no sign of food, but thinking it was busy, didnt think much about it, but by 1.45, we were getting worried , we asked a server and she went to see where food was. She came back and said order was not given in🤨 then manager came over, said something, no idea what, but at 2pm, food arrived, no apology nothing. Not impressed. May get the staff a training course in how to apologise when something goes wrong. The food was good, the fish I got was over-done, but the other dinner was fine. Nothing from manager giving us anything off food for waiting so long. Be awhile before we head back.
翻译:我们去了皇冠酒吧,因为我们喜欢那里的食物、员工和服务氛围,而且之前去过几次,所以决定再去一次。我们大约下午1点10分到达,坐下后,服务员给了我们菜单,点完餐后我们就开始聊天。到了1点30分,食物还没上,但考虑到当时店里很忙,也没太在意。然而到了1点45分,我们开始担心起来,就问了服务员,她去查看了一下。她回来后说订单没有被接收🤨。然后经理过来,说了些什么,我们没听清,但直到下午2点,食物才上来,没有任何道歉。真是令人失望。也许应该给员工们上个培训课,教教他们如何在出错时道歉。食物味道不错,我点的鱼有点过火了,但其他菜还可以。经理没有因为我们等了这么久而给我们任何补偿。我们暂时不会再去了。