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Kain D
No hype at these concerts and poor customer service!
Rialto Theatre的点评
点评：Most of the rave concerts at the Rialto have no hype whatsoever (except maybe 1 or 2 in the past year).
Not only that, but the staff are not fair to their customers at all (read all the negative reviews and I guarantee they're all true).
My biggest complaint is against one bartender working on 2/20/26 whk decided to cut me off after 3 drinks, despite showing NO signs of intoxication.
The bartender got evasive when I asked her why I got cut off; she was like "its AZ law", and she could not even explain it. The other staff were clueless as to why I was cutoff, and about the AZ law. It took 3 people to try and get an understanding of why I was cut off, and it was incredibly idiotic. I've attended multiple concerts here in the past, ordered more than 3 drinks, and never once has that been an issue.
That bartender deserves to be fired for her incompetence, lousy complaint handling and poor judgement.
This bad review is for all who plan on going to a performance here at the Rialto. Management cant do anything about the incident because bartenders can be as cruel and selfish as they want and treat all customers as unfairly as they want by cutting seemingly sober people off. Thats a terrible business practice, but it is what it is.
I always use Lyft when I go to events like this, I'd never bother driving there, not to mention parking is near nonexistent in the area.
Also, there is not always a big turnout at these rave concerts, probably because they're not worth anyone's time.
Im certainly not coming back to the Rialto.
Not only that, but the staff are not fair to their customers at all (read all the negative reviews and I guarantee they're all true).
My biggest complaint is against one bartender working on 2/20/26 whk decided to cut me off after 3 drinks, despite showing NO signs of intoxication.
The bartender got evasive when I asked her why I got cut off; she was like "its AZ law", and she could not even explain it. The other staff were clueless as to why I was cutoff, and about the AZ law. It took 3 people to try and get an understanding of why I was cut off, and it was incredibly idiotic. I've attended multiple concerts here in the past, ordered more than 3 drinks, and never once has that been an issue.
That bartender deserves to be fired for her incompetence, lousy complaint handling and poor judgement.
This bad review is for all who plan on going to a performance here at the Rialto. Management cant do anything about the incident because bartenders can be as cruel and selfish as they want and treat all customers as unfairly as they want by cutting seemingly sober people off. Thats a terrible business practice, but it is what it is.
I always use Lyft when I go to events like this, I'd never bother driving there, not to mention parking is near nonexistent in the area.
Also, there is not always a big turnout at these rave concerts, probably because they're not worth anyone's time.
Im certainly not coming back to the Rialto.
翻译：里亚托酒吧的大部分锐舞派对都毫无宣传（过去一年里可能只有一两场例外）。
不仅如此，这里的员工对顾客极其不公平（看看那些差评，我保证句句属实）。
我最不满的是2026年2月20日那天，一位调酒师在我喝了三杯酒后就停止给我续酒，尽管我当时完全没有醉酒的迹象。
当我问她为什么停止给我续酒时，她支支吾吾，只说“这是亚利桑那州的法律”，而且根本解释不了。其他员工也一头雾水，不知道我为什么被停止续酒，也不知道亚利桑那州的法律是怎么规定的。三个人才勉强弄明白我为什么被停止续酒，真是愚蠢至极。我以前来这里参加过很多场演唱会，也点过不止三杯酒，从来没遇到过这种情况。
那个调酒师应该因为她的无能、糟糕的投诉处理和判断力而被解雇。
这条差评是写给所有计划去里亚托剧院看演出的人的。管理层对这件事无能为力，因为调酒师可以随心所欲地冷酷自私，随意拒绝看似清醒的顾客，对所有顾客不公平。这是一种糟糕的商业行为，但事实就是如此。
我去参加这类活动总是用Lyft，我绝不会开车去，更何况那附近几乎没有停车位。
而且，这些锐舞音乐会通常人不多，可能是因为它们根本不值得浪费时间。
我肯定不会再去里亚托剧院了。
不仅如此，这里的员工对顾客极其不公平（看看那些差评，我保证句句属实）。
我最不满的是2026年2月20日那天，一位调酒师在我喝了三杯酒后就停止给我续酒，尽管我当时完全没有醉酒的迹象。
当我问她为什么停止给我续酒时，她支支吾吾，只说“这是亚利桑那州的法律”，而且根本解释不了。其他员工也一头雾水，不知道我为什么被停止续酒，也不知道亚利桑那州的法律是怎么规定的。三个人才勉强弄明白我为什么被停止续酒，真是愚蠢至极。我以前来这里参加过很多场演唱会，也点过不止三杯酒，从来没遇到过这种情况。
那个调酒师应该因为她的无能、糟糕的投诉处理和判断力而被解雇。
这条差评是写给所有计划去里亚托剧院看演出的人的。管理层对这件事无能为力，因为调酒师可以随心所欲地冷酷自私，随意拒绝看似清醒的顾客，对所有顾客不公平。这是一种糟糕的商业行为，但事实就是如此。
我去参加这类活动总是用Lyft，我绝不会开车去，更何况那附近几乎没有停车位。
而且，这些锐舞音乐会通常人不多，可能是因为它们根本不值得浪费时间。
我肯定不会再去里亚托剧院了。
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