点评:a friend of ours reached out to this shooting range in advance to arrange a group activity for my bachelor weekend in mid-January. During the conversation, they specifically said we wanted to book for 5–10 people on the 15th, and they were told “ok”. No further details were provided about deposits, confirmation steps, or any conditions attached to the booking, despite them asking how to secure it.
Based on that response, they understood the booking to be accepted and planned the weekend around it. Several days later, he was informed that the date was no longer available, which came as a complete surprise.
When he tried to clarify the situation and find an alternative solution, the responses were abrupt and unhelpful, including being told to look things up himself when asking about transport. Unfortunately, this poor communication and lack of professionalism caused significant disruption to what was meant to be a well-planned bachelor party.
Overall, this experience was disappointing, and I would advise anyone organising a group event to get everything clearly confirmed in writing before relying on a booking here.
翻译:一位朋友提前联系了这家射击场,想为我一月中旬的单身派对周末安排一个团体活动。沟通中,他们明确表示想预订15号的场地,5-10人,对方也回复“好的”。尽管他们询问了如何确认预订,但对方并未提供关于订金、确认步骤或任何附加条件的进一步信息。
基于这个回复,他们以为预订已被接受,并据此安排了周末活动。几天后,他们却被告知日期已满,这让他们非常意外。
当他们试图了解情况并寻找替代方案时,对方的回复却很生硬且毫无帮助,甚至在询问交通安排时,对方竟然让他们自己去查。不幸的是,这种糟糕的沟通和缺乏专业精神严重影响了原本精心策划的单身派对。
总而言之,这次经历令人失望。我建议任何组织团体活动的人,在选择这家射击场之前,务必将所有事项以书面形式确认清楚,切勿轻易选择。