下载App
旅行
账户
134diarmuidh
Staff need training in hospitality
St. Winefride's Well & Shrine的点评
点评：Staff need to be trained that they not only represent the Diocese of Wrexham, but that they also represent the traditions of hospitality and kindness that have long been part of the Catholic Church - ‘I was a stranger and you made me welcome’.
The young person at the admission desk was rude, utterly inflexible, offhand and dismissive. I felt she was totally out of her depth in trying to accomplish her relative simple task.
I was returning to Holyhead to take the ferry to Ireland.
I had no sterling. I offered to pay the very small admission with a credit card or a debit card. It wasn’t possible. I was more than willing to give a twenty euro note as a donation and for admission. She failed utterly to understand how this was very much to her advantage and told me that ‘the bishop wouldn’t allow that’ !!! The bishop ???
I hope that I am mistaken but I left the shrine with a most distinct impression that it was my Irish accent that elicited her response. It had been the only time in my life that I have felt strongly that I have been the object of raw racism.
My aunt was a Sister of Nazareth for many, many years in nearby Wrexham. Dhe loved the city and the people. She always spoke of the kindness and generosity she experienced in North Wales. Perhaps it was only in Wrexham ? Kindness and generosity are certainly not a feature of the staff I met in the Shrine of St. Winfred.
The young person at the admission desk was rude, utterly inflexible, offhand and dismissive. I felt she was totally out of her depth in trying to accomplish her relative simple task.
I was returning to Holyhead to take the ferry to Ireland.
I had no sterling. I offered to pay the very small admission with a credit card or a debit card. It wasn’t possible. I was more than willing to give a twenty euro note as a donation and for admission. She failed utterly to understand how this was very much to her advantage and told me that ‘the bishop wouldn’t allow that’ !!! The bishop ???
I hope that I am mistaken but I left the shrine with a most distinct impression that it was my Irish accent that elicited her response. It had been the only time in my life that I have felt strongly that I have been the object of raw racism.
My aunt was a Sister of Nazareth for many, many years in nearby Wrexham. Dhe loved the city and the people. She always spoke of the kindness and generosity she experienced in North Wales. Perhaps it was only in Wrexham ? Kindness and generosity are certainly not a feature of the staff I met in the Shrine of St. Winfred.
翻译：工作人员需要接受培训，让他们不仅代表雷克瑟姆教区，还要代表天主教会长期以来热情好客的传统——“我曾是陌生人，你们却让我感到宾至如归”。
售票处的那位年轻女士态度粗鲁、死板僵硬、冷漠无情，而且轻蔑地对待我。我觉得她完全无法胜任这份相对简单的工作。
我当时正返回霍利黑德，准备乘渡轮前往爱尔兰。
我没有英镑。我提出用信用卡或借记卡支付少量的门票，但对方拒绝了。我非常愿意捐出20欧元作为捐款和门票。她完全不明白这对她来说是多么有利，竟然告诉我“主教不允许这样做”！！！主教？？？
我希望是我弄错了，但我离开圣地时，强烈地感觉到是我的爱尔兰口音引起了她的反感。那是我一生中唯一一次强烈感受到自己遭受赤裸裸的种族歧视。
我的姑姑在附近的雷克瑟姆做了多年的拿撒勒修女。她热爱这座城市和那里的人们。她总是提起她在北威尔士感受到的善良和慷慨。也许只有在雷克瑟姆才有这种感觉？我在圣温弗雷德圣殿遇到的工作人员，绝对谈不上善良和慷慨。
售票处的那位年轻女士态度粗鲁、死板僵硬、冷漠无情，而且轻蔑地对待我。我觉得她完全无法胜任这份相对简单的工作。
我当时正返回霍利黑德，准备乘渡轮前往爱尔兰。
我没有英镑。我提出用信用卡或借记卡支付少量的门票，但对方拒绝了。我非常愿意捐出20欧元作为捐款和门票。她完全不明白这对她来说是多么有利，竟然告诉我“主教不允许这样做”！！！主教？？？
我希望是我弄错了，但我离开圣地时，强烈地感觉到是我的爱尔兰口音引起了她的反感。那是我一生中唯一一次强烈感受到自己遭受赤裸裸的种族歧视。
我的姑姑在附近的雷克瑟姆做了多年的拿撒勒修女。她热爱这座城市和那里的人们。她总是提起她在北威尔士感受到的善良和慷慨。也许只有在雷克瑟姆才有这种感觉？我在圣温弗雷德圣殿遇到的工作人员，绝对谈不上善良和慷慨。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
