点评:We booked our Stranger Things experience for a specific date, leaving plenty of time in Sydney before the show. Then Fever, the booking agent, cancelled it without even asking whether we wanted a refund or any alternative. They simply issued vouchers, which we couldn’t even use properly. The vouchers aren’t for the event itself, just for the dollar value, and if the new date costs more, you have to pay the difference. That feels like daylight robbery to me.
We already had a full schedule in Sydney, so our only option was to rebook it for the day after our arrival. And of course, another well-known company cancelled our flight, so we ended up arriving a day late and couldn’t attend the show at all. The policy? No refund, no changes. The attitude behind it? Clear – profit first, customers last.
So in my experience, this was the worst Stranger Things event I’ve ever attempted to attend. Thanks for nothing.
翻译:我们预订了《怪奇物语》体验活动,并特意预留了充足的时间在悉尼观看。结果,预订代理Fever竟然取消了我们的预订,甚至都没问我们是否需要退款或其他替代方案。他们只是简单地给了我们一些代金券,而且这些代金券根本无法使用。这些代金券并非用于活动本身,只是等值于活动费用,如果新的日期价格更高,我们还需要支付差价。这简直就是明目张胆的抢劫。
我们在悉尼的行程已经安排得满满当当,所以唯一的选择就是改订到我们抵达后的第二天。结果,另一家知名航空公司又取消了我们的航班,导致我们最终晚到了一天,根本没能参加活动。他们的政策是什么?不退款,不改签。背后的态度?显而易见——利润至上,顾客至上。
所以,就我个人而言,这是我参加过的最糟糕的《怪奇物语》活动。真是白跑一趟。