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William T
BressanoneRail station is currently a no-no if you are in a wheelchair or can't negotiate stairs on your own.
Hofburg Brixen Bressanone的点评
点评：It pains me to write this review as I have been visiting this area for almost three decades. This last trip, however, will most probably be the last.
Now, alas, in my dotage, physical handicaps prevent me from partaking in the wonderful skiing , or the walking tours in the Dolomites Nonetheless, the beauty of Bressanone/Brixen has been enhanced during the last few years, with one exception.The railway station and the secure wall of Bureaucracy, forbidIng penetration of most common sense reasoning.
Both Station lifts are currently again, out of service and will remain so for at least a month, but most probably longer. As new ones are being installed.
If, like me, you rely on a wheelchair in order to negotiate stairs, you will find this is no longer an option. Trying to get assistance is like threading a needle with your eyes closed.
Almost half of my eight-day holiday consumed by endless long-distance phone calls visits in an endeavor to get assistance.All the following people endeavoured to help, but in unison, one received a shrug of the shoulder and an indication that in order to get real help, it rests with the railway authorities in Rome, in Turin, or Brescia.We received empathy from our hotel (the Grüner Baum), from the South Tyrol tourist office, and from the State Office for Disabled travelers Unfortunately, they could not help but advised us to go to the Station, which was even less communicative and helpful.
Sana Blu Representing the Italian rail network for disabled passengers was recommended, eventually by the tourist board in Brixen.Unfortunately, communications to their website kept breaking down, I tried to reach them by telephone.This turned out also to be highly frustrating: line breakages resulted in a two-hour time waste, with no conclusions being achieved.
The last throw of the dice was to contact Blu by email. This eventually worked, and online communication resulted.Information from them was all initially based on their negatives, on what they couldn't do. But eventually, they agreed to provide some help, providing I could walk down and up the stairs with assistance This was on the agreement that they would only carry one piece of luggage!!
So, it seemed the first glimpse of light was appearing, and my holiday, now 50% consumed in my Persistance in trying to Return to Austria.
Goodbye, personaly. You have provided me with a lot of enjoyable moments when I was younger. However, in my fading years, I can no longer face the impossible task of trying to break through this wall of bureaucracy.
Now, alas, in my dotage, physical handicaps prevent me from partaking in the wonderful skiing , or the walking tours in the Dolomites Nonetheless, the beauty of Bressanone/Brixen has been enhanced during the last few years, with one exception.The railway station and the secure wall of Bureaucracy, forbidIng penetration of most common sense reasoning.
Both Station lifts are currently again, out of service and will remain so for at least a month, but most probably longer. As new ones are being installed.
If, like me, you rely on a wheelchair in order to negotiate stairs, you will find this is no longer an option. Trying to get assistance is like threading a needle with your eyes closed.
Almost half of my eight-day holiday consumed by endless long-distance phone calls visits in an endeavor to get assistance.All the following people endeavoured to help, but in unison, one received a shrug of the shoulder and an indication that in order to get real help, it rests with the railway authorities in Rome, in Turin, or Brescia.We received empathy from our hotel (the Grüner Baum), from the South Tyrol tourist office, and from the State Office for Disabled travelers Unfortunately, they could not help but advised us to go to the Station, which was even less communicative and helpful.
Sana Blu Representing the Italian rail network for disabled passengers was recommended, eventually by the tourist board in Brixen.Unfortunately, communications to their website kept breaking down, I tried to reach them by telephone.This turned out also to be highly frustrating: line breakages resulted in a two-hour time waste, with no conclusions being achieved.
The last throw of the dice was to contact Blu by email. This eventually worked, and online communication resulted.Information from them was all initially based on their negatives, on what they couldn't do. But eventually, they agreed to provide some help, providing I could walk down and up the stairs with assistance This was on the agreement that they would only carry one piece of luggage!!
So, it seemed the first glimpse of light was appearing, and my holiday, now 50% consumed in my Persistance in trying to Return to Austria.
Goodbye, personaly. You have provided me with a lot of enjoyable moments when I was younger. However, in my fading years, I can no longer face the impossible task of trying to break through this wall of bureaucracy.
翻译：写下这篇评论让我心生感慨，毕竟近三十年来我一直常来这一带。不过，这次旅行很可能就是最后一次了。
如今，年事已高的我因身体不便，再也无法享受滑雪的乐趣，也无法在多洛米蒂山区徒步旅行了。尽管如此，近年来布列萨诺内/布里克森的美景还是得到了进一步提升——唯有一处例外：火车站以及那道由官僚主义筑起的“坚固围墙”。这完全违背了最基本的常识与逻辑。
目前，两部车站电梯都再次处于停用状态，预计至少一个月内都无法使用，很可能还会更久，因为正在安装新的电梯。
如果像我一样，需要依靠轮椅才能上下楼梯，那么现在这个办法也行不通了。试图寻求帮助则如同闭着眼睛穿针引线一般困难。我八天的假期中，几乎一半的时间都耗费在无休止的长途电话和奔波求助上。以下各位都尽力提供帮助，但结果却是：每个人都只得到了耸耸肩的回应，并被告知要想获得真正的帮助，必须联系罗马、都灵或布雷西亚的铁路部门。我们得到了下榻的酒店（Grüner Baum）、南蒂罗尔旅游局以及州残疾人旅行事务局的同情与帮助。遗憾的是……他们忍不住建议我们前往火车站，但那里的工作人员更是爱理不理，毫无助益。
后来，布里克森的旅游局推荐了专门为残疾乘客提供服务的意大利铁路服务机构——Sana Blu。可惜的是，我试图访问他们的网站时却屡屡失败；于是我又试着打电话联系他们。结果同样令人沮丧：通话不断中断，白白浪费了两个小时，最终也未能得到任何结果。最后的尝试就是给Blu发电子邮件。这一招最终奏效了，我们开始了线上沟通。起初他们提供的信息全都是基于他们的“做不到的事”以及他们的限制条件。不过后来，他们同意提供帮助，条件是我能在他人的协助下上下楼梯。同时达成的共识是：他们只帮我搬运一件行李！！
这样看来，一线曙光似乎出现了，我的假期也有望成行了。目前，我试图重返奥地利的努力已经耗去了我50%的精力。
再见了，个人电脑。在我年轻的时候，你带给了我许多快乐的时光。然而，年事已高的我再也无法完成突破这道官僚主义高墙的不可能任务了。
如今，年事已高的我因身体不便，再也无法享受滑雪的乐趣，也无法在多洛米蒂山区徒步旅行了。尽管如此，近年来布列萨诺内/布里克森的美景还是得到了进一步提升——唯有一处例外：火车站以及那道由官僚主义筑起的“坚固围墙”。这完全违背了最基本的常识与逻辑。
目前，两部车站电梯都再次处于停用状态，预计至少一个月内都无法使用，很可能还会更久，因为正在安装新的电梯。
如果像我一样，需要依靠轮椅才能上下楼梯，那么现在这个办法也行不通了。试图寻求帮助则如同闭着眼睛穿针引线一般困难。我八天的假期中，几乎一半的时间都耗费在无休止的长途电话和奔波求助上。以下各位都尽力提供帮助，但结果却是：每个人都只得到了耸耸肩的回应，并被告知要想获得真正的帮助，必须联系罗马、都灵或布雷西亚的铁路部门。我们得到了下榻的酒店（Grüner Baum）、南蒂罗尔旅游局以及州残疾人旅行事务局的同情与帮助。遗憾的是……他们忍不住建议我们前往火车站，但那里的工作人员更是爱理不理，毫无助益。
后来，布里克森的旅游局推荐了专门为残疾乘客提供服务的意大利铁路服务机构——Sana Blu。可惜的是，我试图访问他们的网站时却屡屡失败；于是我又试着打电话联系他们。结果同样令人沮丧：通话不断中断，白白浪费了两个小时，最终也未能得到任何结果。最后的尝试就是给Blu发电子邮件。这一招最终奏效了，我们开始了线上沟通。起初他们提供的信息全都是基于他们的“做不到的事”以及他们的限制条件。不过后来，他们同意提供帮助，条件是我能在他人的协助下上下楼梯。同时达成的共识是：他们只帮我搬运一件行李！！
这样看来，一线曙光似乎出现了，我的假期也有望成行了。目前，我试图重返奥地利的努力已经耗去了我50%的精力。
再见了，个人电脑。在我年轻的时候，你带给了我许多快乐的时光。然而，年事已高的我再也无法完成突破这道官僚主义高墙的不可能任务了。
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