点评:I am extremely disappointed with the direction this facility is heading. It increasingly feels like the focus has shifted from quality of service to maximising numbers.
Since the GP surgery opened and additional investments were introduced, parking has become nearly impossible. Even arriving well in advance does not guarantee a space. Today, my children missed their swimming lessons simply because we could not find anywhere to park. The car park was completely full, including both overflow areas.
The situation is not only frustrating but also unsafe. The site is overcrowded, and navigating the area with young children feels stressful and potentially dangerous. The overflow car parks are poorly laid out, lack proper surfacing, and have inadequate lighting, which raises further safety concerns, particularly in the evening.
We pay to use these facilities, yet access is becoming increasingly difficult. If this continues, we will unfortunately have to consider using alternative facilities where parking and safe access are properly managed.
I hope this issue is taken seriously and that meaningful action is considered before more families are affected.
翻译:我对这家机构的发展方向极其失望。感觉他们越来越把重心从服务质量转移到追求客流量上。
自从全科诊所开业并追加投资以来,停车几乎成了不可能完成的任务。即使提前到达也无法保证找到车位。今天,我的孩子因为找不到停车位而错过了游泳课。停车场完全爆满,包括两个备用停车场。
这种情况不仅令人沮丧,而且很不安全。场地拥挤不堪,带着年幼的孩子在这里行走让人感到压力巨大,甚至存在安全隐患。备用停车场的布局混乱,路面不平整,照明不足,这进一步加剧了安全隐患,尤其是在晚上。
我们付费使用这些设施,但通行却变得越来越困难。如果这种情况持续下去,我们恐怕不得不考虑使用其他停车和安全管理完善的场所。
我希望这个问题能够得到重视,并采取切实有效的措施,以免更多家庭受到影响。