点评:Had a voucher for Christmas last year, however when tried to book last summer, told no availability and to call back. Later told that no availability at all last summer, and to call back in new year.
Tried calling over Christmas, but closed. Called today, and told voucher no longer valid, and to contact third party, who we had purchased it through. When raised that Wroxeter had told us to wait until new year, the staff at the vineyard were very unhelpful, with poor attitude.
On closer inspection, the price for this year has increased by 25%. Hence why they wouldn't honour the original voucher, I'm guessing, despite them telling us to wait until the new year!!!
The vineyard staff's attitude was awful, and we no longer wish to give them our booking, even though we were looking forward to going.
We will now use the voucher, (which is still valid) to book elsewhere!
翻译:去年圣诞节有一张优惠券,但是当去年夏天尝试预订时,被告知没有空房并回电。后来告诉说去年夏天根本没有空,新年再打电话。
尝试在圣诞节期间打电话,但关闭了。今天打电话,被告知优惠券不再有效,并联系我们通过其购买的第三方。当得知罗克塞特告诉我们要等到新年时,葡萄园的工作人员非常不乐于助人,态度很差。
仔细一看,今年的价格上涨了25%。因此,我猜为什么他们不兑现原始凭证,尽管他们告诉我们要等到新年!
葡萄园工作人员的态度很糟糕,我们不再希望给他们预订,尽管我们很期待去。
我们现在将使用优惠券(仍然有效)在其他地方预订!