点评:This was supposed to be one of the highlights of our tour of Morocco. My husband and I are experienced travellers, in the later half of our 60’s. We had a wine tour booked of the vineyards, wine tasting, on horse back, stop for snacks during our tour, and round it off with lunch and wine pairing. We were seated for lunch right away, and we asked where our vineyard tour was, and showed our waiter our itinerary.. He treated us like we were some sort of fools, telling us there is 700 acres here, not possible to tour and said he did not understand our booking. No management on site, our guide tried to talk to someone, no was interested. I won’t even get into the food, which is 99% seafood, (which i am allergic too), the waiter’s English was a bare minimum at best…. We are Relais & Chateaux members, this experience did not represent the level service we have come to appreciate….
翻译:这原本应该是我们摩洛哥之旅的一大亮点。我和我丈夫都是经验丰富的旅行者,都已年过六旬。我们预订了一个葡萄酒之旅,包括参观葡萄园、品酒、骑马、途中享用小吃,最后以午餐和葡萄酒搭配结束。我们很快就被安排入座用餐,并询问我们预订的葡萄园之旅在哪里,还给服务员看了我们的行程单。他却像对待傻瓜一样对待我们,告诉我们这里有700英亩的葡萄园,根本不可能参观,还说他看不懂我们的预订。现场没有管理人员,我们的导游试图和人沟通,但没人理会。至于食物,我都不想提了,99%都是海鲜(而我对海鲜过敏),服务员的英语水平也只能算勉强及格……我们是罗莱夏朵酒店的会员,这次的体验完全没有达到我们一直以来所欣赏的服务水准……