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A real disappointment
Three Tuns Henley的点评
点评：I live in the centre of Henley and am a massive supporter of Gabriel Machin whose produce I love and buy regularly. I think that the 3 Tuns is a joint venture between them and the Oarsman team in Marlow (again, a fairly regular haunt). These factors should combine to give a platform for success. Last night - my son’s birthday celebration - was a really poor experience. I applaud those who pride themselves on delivering a small menu with a focus on quality…but you do have to live up to it. We booked well in advance and sat down at 1930. We ordered six main courses and then were amazed to be told in a stream of subsequent messages that one thing after another was unavailable. This quickly became a joke amongst us to predict which of us would be disappointed next…the excuses amounted to ‘ we’ve been so busy over the last few days that we’ve run out’ - not acceptable given the the butcher is literally next door. I am delighted that other diners had been served but where is the planning - we were not walk-ins and relatively early on a Saturday night? Those who were able to get sausages and mash were happy - they were excellent. Our two bottles of wine were good, if somewhat overpriced. My partner’s sea bream was ok. The three steaks were poorly cooked (I had asked for sausage but none available - I went for bavette - then was told they had run out but they could give me sirloin for the same price. I asked for ‘rare’ but it was overdone and tough). Everything other than the aforementioned sausages was over salted to the point of being ruined - I sent mine back. Our bill was reduced after our feedback but my overall feeling is that the ingredients are not respected, the staff not well trained and the kitchen (we sat next to it so could hear) chaotic. I am normally a generous reviewer and a big fan of supporting my local businesses, so this is a difficult piece to write. I won’t be sprinting back.
翻译：我住在亨利镇中心，是加布里埃尔·马钦的忠实拥趸，我非常喜欢他家的产品，经常购买。我觉得“三桶餐厅”（3 Tuns）应该是他们和马洛镇的“桨手餐厅”（Oarsman，我也是那里的常客）合作的。这些因素加在一起，应该能为餐厅的成功奠定基础。然而，昨晚——我儿子的生日庆祝——却是一次非常糟糕的体验。我赞赏那些以精简菜单、注重品质为傲的餐厅……但你必须说到做到。我们提前很久就预订了，晚上7点半入座。我们点了六道主菜，结果却接连收到各种信息，说一道接一道地缺货。这很快就成了我们之间的一个笑话，大家互相猜测下一个失望的会是谁……他们的借口无非是“这几天太忙了，食材都卖完了”——考虑到肉铺就在隔壁，这根本说不通。我很高兴看到其他食客都吃上了饭，但餐厅的安排到底是怎么回事？我们并非临时到店，而且周六晚上也来得比较早。那些吃到香肠土豆泥的客人都很满意，因为味道确实不错。我们点的两瓶葡萄酒也不错，只是价格略高。我伴侣点的鲷鱼还可以。三份牛排都做得不好（我本来要香肠，但说没有了，就点了牛腩，结果被告知香肠卖完了，但可以给我一份西冷牛排，价格一样。我要求的是“三分熟”，结果却煎过头了，肉质很硬）。除了前面提到的香肠之外，其他菜都咸得过头，简直毁了味道——我把香肠退回去了。我们反馈之后，账单有所减少，但我总体的感觉是，这家餐厅没有好好对待食材，员工培训不足，厨房（我们坐在厨房旁边，所以能听到）一片混乱。我通常是一个比较宽容的评论者，也很喜欢支持本地商家，所以写这篇评论真的很难。我不会再往回跑了。
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