点评:wish I could say i had a great meal and staff very helpful but I can't.. from start to finish It wasn't the best..waiting at the bar to order. Was stood for 10 minutes thought I was invisible. Then ordered our food 2 starters and 3 main.. mains came out first..I sent them back.. was told that my steak will be warmed up and and would not be what I asked for which was medium rare.. oh gosh...starter was nachos to share.. they were crisps out of a packet warmed up with cheese.. burnt on the edges.. oh gosh. Mains came .steak was warm and cold chips..no home made coleslaw, this was out of a packet to lile the crisps..so sent them back again and eventually got my meal.. nope will not be going back again.. came to pay, was asked if everything was OK..I said no, I can't comment.. wasn't even asked if I would like a refund or anything..
Think you need a staff meeting. Only helpful person was a very tall young man behind the bar.. ...
翻译:我希望能说我吃了一顿很棒的饭,工作人员非常乐于助人,但我不能……从开始到结束,这不是最好的……在吧台等着点菜。站了10分钟,以为我是隐形的。然后点了2份开胃菜和3份主菜……主菜先上来……我把它们退回去了……他们告诉我我的牛排需要加热,而且不会是我要求的那种五分熟的……哦天哪……开胃菜是玉米片供大家分享……它们是从包装里拿出的薯片,加了奶酪加热……边缘烤焦了……哦天哪。主菜来了。牛排是热的,薯条是冷的……没有自制凉拌卷心菜,这道菜是直接从包装袋里拿出来的,用来和薯条拌匀……所以我又把他们退回去了,最后才拿到我的餐……不会再去了……来付钱的时候,他们问我是否一切都好……我说没有,我无法评论……他们甚至都没问我是否想要退款什么的……我觉得你需要开个员工会议。唯一有帮助的人是吧台后面一个非常高的年轻男人……