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ericka S
Discrimination at its finest.
Medieval Times Buena Park的点评
点评：I attended Medieval Times on December 14 at the 5:00 PM show, seated at RED Table 7, Seats 5 and 6, with my son. This has been a once-a-year tradition for my birthday, something we always looked forward to and wanted to create good memories around. Unfortunately, this year completely ruined that tradition.
Our server was extremely rude and dismissive. When I asked for water, he gave me the runaround and did not bring it until after dinner was already served and I had finished my chicken. When he finally brought the water, his attitude was very poor.
What made this experience even worse was that guests who arrived after us were served promptly, while we were repeatedly ignored. When bread was being served, he skipped us completely right in front of us. I had to ask him if we were going to receive bread before he finally came back. The same thing happened again with dessert, making it very clear that this was intentional and not a mistake.
The treatment felt discriminatory, and I left feeling disrespected and uncomfortable. This was supposed to be a special birthday tradition, and instead it turned into a very negative experience. To the point that after the dessert was served we left early because I felt discriminated 100% check the cameras so you can see how even my son saw me sad and got up to ask the guy for our dessert since he completely skipped up. What an awful “VIP” experience.
Sadly, because of this, we will no longer continue this yearly tradition. The quality of service has gone downhill fast, and Medieval Times has lost loyal guests because of it.
Our server was extremely rude and dismissive. When I asked for water, he gave me the runaround and did not bring it until after dinner was already served and I had finished my chicken. When he finally brought the water, his attitude was very poor.
What made this experience even worse was that guests who arrived after us were served promptly, while we were repeatedly ignored. When bread was being served, he skipped us completely right in front of us. I had to ask him if we were going to receive bread before he finally came back. The same thing happened again with dessert, making it very clear that this was intentional and not a mistake.
The treatment felt discriminatory, and I left feeling disrespected and uncomfortable. This was supposed to be a special birthday tradition, and instead it turned into a very negative experience. To the point that after the dessert was served we left early because I felt discriminated 100% check the cameras so you can see how even my son saw me sad and got up to ask the guy for our dessert since he completely skipped up. What an awful “VIP” experience.
Sadly, because of this, we will no longer continue this yearly tradition. The quality of service has gone downhill fast, and Medieval Times has lost loyal guests because of it.
翻译：12月14日下午5点，我和儿子一起去了中世纪主题餐厅（Medieval Times），坐在红色7号桌5号和6号座位。每年生日我们都会去那里，这已经成为我们的传统，我们一直都很期待，也希望留下美好的回忆。可惜的是，今年的体验彻底毁了这项传统。
我们的服务员态度极其恶劣，冷漠无情。我向他要水，他却百般推诿，直到晚餐都上齐了，我的鸡肉也吃完了，他才把水送来。而且，他的态度非常恶劣。
更糟糕的是，比我们晚到的客人都很快就得到了服务，而我们却被反复忽略。上面包的时候，他竟然当着我们的面直接跳过了我们。我不得不问他我们什么时候才能吃到面包，他才终于回来。甜点也是一样，显然这不是失误，而是故意的。
这种待遇让我感觉受到了歧视，离开的时候我感到非常不被尊重和不舒服。这原本应该是一个特别的生日传统，结果却变成了一次非常糟糕的体验。甜点上桌后，我们提前离开了，因为我感觉自己受到了歧视。你可以查看监控录像，看看我儿子是如何看到我难过的，他起身去问服务员要甜点，因为他完全没有过来。这真是一次糟糕的“VIP”体验。
很遗憾，正因为如此，我们以后不会再延续这个年度传统了。服务质量急剧下降，中世纪主题餐厅也因此失去了许多忠实顾客。
我们的服务员态度极其恶劣，冷漠无情。我向他要水，他却百般推诿，直到晚餐都上齐了，我的鸡肉也吃完了，他才把水送来。而且，他的态度非常恶劣。
更糟糕的是，比我们晚到的客人都很快就得到了服务，而我们却被反复忽略。上面包的时候，他竟然当着我们的面直接跳过了我们。我不得不问他我们什么时候才能吃到面包，他才终于回来。甜点也是一样，显然这不是失误，而是故意的。
这种待遇让我感觉受到了歧视，离开的时候我感到非常不被尊重和不舒服。这原本应该是一个特别的生日传统，结果却变成了一次非常糟糕的体验。甜点上桌后，我们提前离开了，因为我感觉自己受到了歧视。你可以查看监控录像，看看我儿子是如何看到我难过的，他起身去问服务员要甜点，因为他完全没有过来。这真是一次糟糕的“VIP”体验。
很遗憾，正因为如此，我们以后不会再延续这个年度传统了。服务质量急剧下降，中世纪主题餐厅也因此失去了许多忠实顾客。
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