点评:We meet up with friends for a Sunday lunch. We choose this pub as it was in the middle of where we both live. We booked a table and all was good had drink and sat down. We were then looking at the menu and felt rushed to order our food. We ordered pork Sunday roast and two beef and a fish dish. Food came out and looked ok. But not for the price. My partner didn’t like the roast pork as it was chewy but we didn’t make a fuss. The waiters come up and saw she didn’t eat it and asked if all was ok and we said she didn’t like it. We are not people to make a fuss. She the asked if we wanted anything else but we said no. Then the Doughter of the owner come over and asked what was wrong we just said again it wasn’t to her liking and she replied that she would send the chef out. We where quiet happy not making a fuss about it. Then the chef came out and she said the the staff had tried it and everybody else liked it. She said I’m not taking it of the bill but she knocked of all three dessert. We just found her to be very abrupt and rude. Not all food cooked in pubs are to everybody liking. My partner didn’t like her pork but that was personal preference but for a chef to come out and be rude and make us feel like me make a complaint when we didn’t. I feel a bit more attention to customer service may be needed if you decide to send a chef out Apart from that the wine and beer were grate and the front of house where very nice pub was very warm with lovely fire places.
翻译:我们和朋友们约好周日午餐。我们选了这家酒吧,因为它正好在我们俩住的地方中间。我们订了位子,一切都很顺利,喝了饮料,然后坐了下来。之后我们开始看菜单,感觉被催着点菜。我们点了周日烤猪肉、两份牛肉和一份鱼。菜上来了,看起来还可以,但价格偏高。我的伴侣不喜欢烤猪肉,因为太难嚼了,但我们没说什么。服务员过来看到她没吃,就问我们是不是有什么问题,我们说她不喜欢。我们不是那种会小题大做的人。服务员又问我们是否还需要别的,我们说不用了。然后老板的女儿过来问我们怎么了,我们只是再次强调她不喜欢,她说她会叫厨师过来。我们觉得没必要再抱怨了。之后厨师出来了,她说员工们都尝过了,其他人都觉得好吃。她说她不会把甜点从账单里划掉,但她把我们点的三份甜点都免了。我们觉得她非常生硬无礼。酒吧里做的食物并非人人都能接受。我的伴侣不喜欢她的猪肉,但这纯属个人口味。但厨师出来态度恶劣,让我们感觉像是在投诉,而我们并没有投诉。我觉得如果你们决定派厨师出来,就应该更注重客户服务。除此之外,酒水很棒,酒吧前厅环境也很好,温暖舒适,还有漂亮的壁炉。