点评:Derby 2024 was HORRIBLE!
Our experience started with arriving at 8:45, 9:10 still no service. Several waiters were just standing there for quite some time. We finally found the lady in charge and she sent someone over. Then to find out there was no champagne, we weren't able to make any hard liquor drinks at that time. They did later serve hard liquor, very limited. It's the Derby, no champagne, no Mint Juleps.
Now onto the food, where was the food???? Everytime we went up there for breakfast and lunch there was none. People were starving and just standing and waiting. Between the 4 of us, we maybe had one full plate all day. At the end they ended up bringing out frozen vegetables from the kitchen and other frozen food to try to keep feeding people. The bar line at a minimum stand (because our waitress was backed up) was 21 minutes, our last stand was 48 minutes. There was 1 bartender with a bar back that was essentially clueless on mixing drinks and served us incorrectly 3 times.
My hope is that you do not do this again next year, no one enjoyed it especially your wait staff as I saw them abused by many people due to your lack of planning. Shame on you.
翻译:2024 年德比太糟糕了!
我们的经历始于 8:45 到达,9:10 仍然没有服务。几位服务员在那里站了很长时间。我们终于找到了负责的女士,她派了一个人过来。然后发现没有香槟,我们当时无法制作任何烈酒。他们后来确实供应烈酒,非常有限。这是德比,没有香槟,没有薄荷朱利普酒。
现在说说食物,食物在哪里???每次我们去那里吃早餐和午餐时,都没有。人们饿得要命,只能站着等待。我们四个人可能一整天都吃得满满的一盘。最后,他们从厨房拿出冷冻蔬菜和其他冷冻食品,试图继续喂饱人们。酒吧排队时间最短(因为我们的女服务员忙不过来)是 21 分钟,我们最后一次排队是 48 分钟。有一位调酒师在酒吧里根本不懂如何调酒,给我们上错了 3 次酒。
我希望你们明年不要再犯这种错误,没有人喜欢,尤其是你们的服务员,我看到很多人因为你们缺乏计划而辱骂他们。你们真丢脸。