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Car park scam
Lamorna Cove的点评
点评：We arrived at the car park and discovered the payment machine only accepted cash, not cards. An American couple were also confused about how to pay, so we spent some time helping them before going to the nearby café to get cashback. The café would only give cashback with a purchase over £5, so we ended up buying two coffees for £9.80 just to get the cash we needed.
We then paid for parking and genuinely believed we had paid for five hours (or until 7.30 pm). We returned to the car park at around 6.30 pm, thinking we had plenty of time left. A few days later, we received a £100 parking charge (£60 if paid early).
Thankfully, I found the parking ticket, but it appears the machine took only £5 payment covering four hours. The ANPR cameras recorded our stay as approximately 4½ hours. We honestly believed we had paid £8 for longer and had no intention of overstaying.
I've appealed and sent them a copy of the ticket, but judging by the number of similar reviews, I have very little confidence the appeal will be considered fairly.
The whole system feels designed to catch people out. A cash-only machine, the need to leave the site to obtain cash, and a £100 charge for what appears to have been a genuine mistake do not seem fair. I hope the council reviews its relationship with the operator and how this car park is managed.
We then paid for parking and genuinely believed we had paid for five hours (or until 7.30 pm). We returned to the car park at around 6.30 pm, thinking we had plenty of time left. A few days later, we received a £100 parking charge (£60 if paid early).
Thankfully, I found the parking ticket, but it appears the machine took only £5 payment covering four hours. The ANPR cameras recorded our stay as approximately 4½ hours. We honestly believed we had paid £8 for longer and had no intention of overstaying.
I've appealed and sent them a copy of the ticket, but judging by the number of similar reviews, I have very little confidence the appeal will be considered fairly.
The whole system feels designed to catch people out. A cash-only machine, the need to leave the site to obtain cash, and a £100 charge for what appears to have been a genuine mistake do not seem fair. I hope the council reviews its relationship with the operator and how this car park is managed.
翻译：我们到达停车场后发现缴费机只接受现金，不接受银行卡。一对美国夫妇也对缴费方式感到困惑，于是我们花了一些时间帮助他们，然后去了附近的咖啡馆取现金返还。咖啡馆只对超过5英镑的消费返现，所以我们最后买了2杯咖啡，花了9.80英镑才凑够所需的现金。
之后我们支付了停车费，并且真心相信我们付的是5个小时的停车费（或者到晚上7点半为止）。大约晚上6点半，我们回到停车场，以为时间还很充裕。几天后，我们收到了一张100英镑的停车罚单（如果提前支付是60英镑）。
幸好我找到了停车票，但上面显示机器只收取了5英镑，涵盖了4个小时。车牌识别摄像头记录的停车时间大约是4个半小时。我们真的以为自己付了8英镑，而且绝对没有超时停车的打算。
我已经提出申诉并寄送了罚单副本，但从众多类似评论来看，我对申诉能否得到公正对待深感怀疑。
整个系统感觉就是为了坑人而设计的。只收现金的机器、必须离开停车场取钱，以及因为看似无心之失而被罚款100英镑，这一切都太不公平了。我希望市政委员会能够重新审视与运营商的关系以及停车场的管理方式。
之后我们支付了停车费，并且真心相信我们付的是5个小时的停车费（或者到晚上7点半为止）。大约晚上6点半，我们回到停车场，以为时间还很充裕。几天后，我们收到了一张100英镑的停车罚单（如果提前支付是60英镑）。
幸好我找到了停车票，但上面显示机器只收取了5英镑，涵盖了4个小时。车牌识别摄像头记录的停车时间大约是4个半小时。我们真的以为自己付了8英镑，而且绝对没有超时停车的打算。
我已经提出申诉并寄送了罚单副本，但从众多类似评论来看，我对申诉能否得到公正对待深感怀疑。
整个系统感觉就是为了坑人而设计的。只收现金的机器、必须离开停车场取钱，以及因为看似无心之失而被罚款100英镑，这一切都太不公平了。我希望市政委员会能够重新审视与运营商的关系以及停车场的管理方式。
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