点评:Disappointing stay. Certainly doesn’t feel like a grand chateau, more of a forest manor house.
Our room was in a modern extension. No character or connection to the main house. Dark with a small window and no privacy.
After a very long drive we hoped to relax in the grounds but the only option was the spa area a long way from the house and they closed it an hour after we checked in. So the only option was to go back to the room and lie on the bed in a dark room.
A cycle through the forest for half an hour would have been nice but they only rent bikes for half day minimum and we didn’t feel like paying €40 for the short time that we had. Feels very tight to charge for bikes on their grounds on top of expensive room rates.
Apparently there is a lounge in the main chateau but nobody told us or showed us it so we discovered it only after dinner. Still not somewhere that you’d want to sit. No bar, just sparsely furnished rooms.
The separate restaurant building is large and service good. Meals were generally good but wouldn’t want to eat there more than once.
Lots of apologies from the staff for the lack of facilities and excuses of how none of it is finished and they are working on building a pool and more rooms.
In my opinion they don’t have the right priorities and it felt unprofessional and lacking.
The staff were all lovely and I feel sorry for them having to deal with unhappy guests. Hopefully in time the owners will be able to provide a more pleasant environment.
翻译:令人失望的住宿体验。这里完全不像一座宏伟的城堡,更像是一座森林庄园。
我们的房间位于一栋现代化的扩建部分,毫无特色,与主楼也没有任何联系。房间昏暗,窗户很小,完全没有隐私。
长途跋涉之后,我们原本希望在庄园里放松一下,但唯一的选择是离主楼很远的温泉区,而且在我们入住一小时后就关门了。所以我们只能回到房间,躺在黑暗的床上。
骑车穿过森林半小时本来很不错,但他们只提供半天起租的自行车,我们觉得花40欧元租这么短的时间太不划算了。在如此昂贵的房价之外,还要额外收取自行车租赁费用,感觉非常吝啬。
据说主楼里有一个休息室,但没有人告诉我们,也没有人带我们去,我们直到晚餐后才发现。即便如此,那里也不是一个让人想坐下来休息的地方。没有酒吧,只有几间布置简陋的房间。
独立的餐厅很大,服务也不错。饭菜总体来说还不错,但不会想去第二次。
工作人员对设施不足多次道歉,并解释说一切都还没完工,他们正在建造游泳池和更多房间。
在我看来,他们的工作重点没有分清,感觉不够专业,服务也欠佳。
所有员工都很友善,我很同情他们要应付不满意的客人。希望随着时间的推移,业主能够提供一个更舒适的环境。