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Jenny P
Cafe let down
Gibsons Farm Shop的点评
点评：This is our second visit to the shop . The shop itself is lovely , with beautiful products so no problem there . However the cafe has not lived up to expectation at all . We visited for the first time in October 2026 with my partners very elderly parents and went into the cafe for a coffee . We sat down and waited , and waited but no one came over ...so in the end my partner went up to the till to order our drinks . When they came one of them was stone cold and had to be done again .
Today my partner and I visited and despite our experience last time , we went in to the cafe hoping to order some lunch .we went and sat in the conservatory and waited and waited and waited ...and no one acknowledged us or brought a menu or anything ....we were very unsure what to do and didn't want to cause a huge scene ....so after 15 minutes we decided that we didn't really want to spend money there after all ,...I did manage to get the attention of a member staff as we left and tell them what had happened ....but we didn't stay and eat ...it just didn't seem such an attractive idea at that point .
Hopefully our experience is not the norm but I don't think that we would risk it again
Today my partner and I visited and despite our experience last time , we went in to the cafe hoping to order some lunch .we went and sat in the conservatory and waited and waited and waited ...and no one acknowledged us or brought a menu or anything ....we were very unsure what to do and didn't want to cause a huge scene ....so after 15 minutes we decided that we didn't really want to spend money there after all ,...I did manage to get the attention of a member staff as we left and tell them what had happened ....but we didn't stay and eat ...it just didn't seem such an attractive idea at that point .
Hopefully our experience is not the norm but I don't think that we would risk it again
翻译：这是我们第二次光顾这家店。店面本身很不错，商品也精美可爱，这一点无可挑剔。不过咖啡馆的表现则完全辜负了我们的期望。2026年10月，我们和伴侣年事已高的父母第一次来这里，打算去咖啡馆喝杯咖啡。我们坐下后便一直等待，可始终没人过来服务……最后还是由我的伴侣亲自去收银台点单。饮料送上后，其中一杯冰得要命，不得不重新制作。今天，我和伴侣去了一趟，虽然上次有过不愉快的经历，但我们还是走进咖啡馆，希望能点些午餐。我们坐在温室里，等了又等……可始终没人理我们，也没人送来菜单或任何东西……我们完全不知道该怎么办，又不想惹出什么大麻烦……于是15分钟后，我们决定：其实我们也不想在这里花钱了……离开时，我确实引起了其中一名工作人员的注意，并告诉他们发生了什么事……但我们并没有留下来用餐……当时这似乎并不是一个吸引人的选择。
希望我们的经历只是个例外，不过我觉得我们不会再冒这个险了。
希望我们的经历只是个例外，不过我觉得我们不会再冒这个险了。
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