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Anna J
Consistently poor experiences in the coffee shop
Gibsons Farm Shop的点评
点评：Read the Trust Pilot reviews before you go to the coffee shop.
Several consistent poor experiences in the coffee shop have made me think this is just the way it is run. The first time, I thought it was a one off. The brunette waitress who served us on Friday 17 July was almost openly hostile. No one came to seat us, we had to approach the counter (there’s a sign saying wait here to be seated) despite hearing chatting and laughing behind the counter. Then she wasn’t interested in taking an order, so after waiting at our table another considerable time we again had to approach her. Coffee scalding hot on one of the hottest days, served with hot milk! Croissant served with no butter just plonked on a plate. But it was her attitude that was the worst.
Went in again yesterday, Saturday 25 July. Same again, waited to be seated but this time a friendly woman called over to tell us to sit down, which we did. After waiting absolutely ages for the waitress (it was the miserable brunette again), I actually saw her taking the order of a couple who came in about 10 minutes after us. That was enough, blow this, we walked out as she gormlessly watched us.
We also had previous experiences with the food which is why we now only go for coffee, but we won’t be doing that anymore now. It’s a shame because it could be such a lovely cafe.
Several consistent poor experiences in the coffee shop have made me think this is just the way it is run. The first time, I thought it was a one off. The brunette waitress who served us on Friday 17 July was almost openly hostile. No one came to seat us, we had to approach the counter (there’s a sign saying wait here to be seated) despite hearing chatting and laughing behind the counter. Then she wasn’t interested in taking an order, so after waiting at our table another considerable time we again had to approach her. Coffee scalding hot on one of the hottest days, served with hot milk! Croissant served with no butter just plonked on a plate. But it was her attitude that was the worst.
Went in again yesterday, Saturday 25 July. Same again, waited to be seated but this time a friendly woman called over to tell us to sit down, which we did. After waiting absolutely ages for the waitress (it was the miserable brunette again), I actually saw her taking the order of a couple who came in about 10 minutes after us. That was enough, blow this, we walked out as she gormlessly watched us.
We also had previous experiences with the food which is why we now only go for coffee, but we won’t be doing that anymore now. It’s a shame because it could be such a lovely cafe.
翻译：去那家咖啡馆之前，请先看看Trust Pilot上的评论。
我在这家咖啡馆有过好几次糟糕的体验，这让我觉得这家店的运营方式就是如此。第一次去时，我还以为只是个例外情况。7月17日星期五，为我们服务的那位深棕色头发的女服务员几乎算得上带有敌意。没有人来带我们入座，我们不得不自己走到柜台前——尽管那里有个牌子写着“请在此等候安排座位”，但我们还是听到柜台后面有交谈声和笑声。后来她对接单毫无兴趣，于是我们在桌边又等了好一会儿后，不得不再次去叫她。在最热的日子里，他们给我们上了滚烫的咖啡，还配了热牛奶！牛角包上也没有涂黄油，就直接放在盘子里。不过最糟糕的还是她的态度。
昨天，也就是7月25日星期六，我们又去了一次。情况还是一样，我们等着被安排座位，这次有个友善的女士过来招呼我们坐下，我们也就照做了。等了足足好久，服务员才出现（又是那个脾气糟糕的深发色女孩）。我甚至亲眼看到她接待了一对比我们晚10分钟左右进来的情侣。这下我忍无可忍了——她傻愣愣地站在那儿看着我们，而我们直接转身离开了。
我们之前也尝过这里的食物，正因如此现在我们只来喝咖啡，但今后也不会再光顾了。真可惜，这家咖啡馆本可以变得很不错的。
我在这家咖啡馆有过好几次糟糕的体验，这让我觉得这家店的运营方式就是如此。第一次去时，我还以为只是个例外情况。7月17日星期五，为我们服务的那位深棕色头发的女服务员几乎算得上带有敌意。没有人来带我们入座，我们不得不自己走到柜台前——尽管那里有个牌子写着“请在此等候安排座位”，但我们还是听到柜台后面有交谈声和笑声。后来她对接单毫无兴趣，于是我们在桌边又等了好一会儿后，不得不再次去叫她。在最热的日子里，他们给我们上了滚烫的咖啡，还配了热牛奶！牛角包上也没有涂黄油，就直接放在盘子里。不过最糟糕的还是她的态度。
昨天，也就是7月25日星期六，我们又去了一次。情况还是一样，我们等着被安排座位，这次有个友善的女士过来招呼我们坐下，我们也就照做了。等了足足好久，服务员才出现（又是那个脾气糟糕的深发色女孩）。我甚至亲眼看到她接待了一对比我们晚10分钟左右进来的情侣。这下我忍无可忍了——她傻愣愣地站在那儿看着我们，而我们直接转身离开了。
我们之前也尝过这里的食物，正因如此现在我们只来喝咖啡，但今后也不会再光顾了。真可惜，这家咖啡馆本可以变得很不错的。
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