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Rachel K
Serious trip hazard in the grounds of the National Palace of Culture!
National Palace of Culture (NDK)的点评
点评：Warning! Watch your step when crossing the paved area in the grounds of the National Palace of Culture, from the Vitosha Boulevard to Nansen Street.
There is a set of steps which you simply cannot see on approach, as the area looks completely flat. There are no coloured, or indented paving stones on approach to warn you of these steps, nor any handrails, as is usual. I only realised that there were steps, when I was falling on them, and I did myself an absolute mischief, cutting my left knee open, tearing the ligaments in my right ankle, and badly bruising my right hand.
To add insult to injury, it then took the National Palace of Culture 2 weeks to respond to my email warning them of the hazard, and asking them to put it right. When they did respond, they told me that the responsibility for “outdoor areas” lay with the Municipality of Sofia.
Unfortunately, I couldn’t alert the Municipality to the problem, as they have no email address, and I live in the UK. I therefore asked the National Palace to tell the Municipality urgently about this trip hazard, but ‘answer came there none’.
I’m afraid therefore that the National Palace richly deserve this bad review - my first ever - as it is now the only way of warning people to be very careful, as you just won't see this hazard on approach,if you don't know about it.
There is a set of steps which you simply cannot see on approach, as the area looks completely flat. There are no coloured, or indented paving stones on approach to warn you of these steps, nor any handrails, as is usual. I only realised that there were steps, when I was falling on them, and I did myself an absolute mischief, cutting my left knee open, tearing the ligaments in my right ankle, and badly bruising my right hand.
To add insult to injury, it then took the National Palace of Culture 2 weeks to respond to my email warning them of the hazard, and asking them to put it right. When they did respond, they told me that the responsibility for “outdoor areas” lay with the Municipality of Sofia.
Unfortunately, I couldn’t alert the Municipality to the problem, as they have no email address, and I live in the UK. I therefore asked the National Palace to tell the Municipality urgently about this trip hazard, but ‘answer came there none’.
I’m afraid therefore that the National Palace richly deserve this bad review - my first ever - as it is now the only way of warning people to be very careful, as you just won't see this hazard on approach,if you don't know about it.
翻译：警告！从维托沙大道到南森街，穿过国家文化宫内的铺砌区域时，请务必小心脚下。
这段路有一段台阶，由于地面看起来完全平坦，所以很难注意到。路面上既没有彩色或凹陷的石板来提醒您注意台阶，也没有通常情况下需要的扶手。我直到摔倒才意识到有台阶，结果摔得非常惨烈：左膝盖被划破，右脚踝韧带撕裂，右手严重淤青。
更令人气愤的是，我发邮件警告国家文化宫存在安全隐患并要求他们采取措施，结果他们过了两周才回复。回复时，他们告诉我“户外区域”的管理责任在于索非亚市政府。
很遗憾，我无法通知市政当局这个问题，因为他们没有电子邮件地址，而我住在英国。因此，我请求国家宫殿紧急告知市政当局这个绊倒隐患，但却杳无音信。
恐怕国家宫殿理应得到这个差评——这也是我的第一个差评——因为现在这是唯一能提醒人们注意安全的方法，否则你根本无法在接近时发现这个隐患。
这段路有一段台阶，由于地面看起来完全平坦，所以很难注意到。路面上既没有彩色或凹陷的石板来提醒您注意台阶，也没有通常情况下需要的扶手。我直到摔倒才意识到有台阶，结果摔得非常惨烈：左膝盖被划破，右脚踝韧带撕裂，右手严重淤青。
更令人气愤的是，我发邮件警告国家文化宫存在安全隐患并要求他们采取措施，结果他们过了两周才回复。回复时，他们告诉我“户外区域”的管理责任在于索非亚市政府。
很遗憾，我无法通知市政当局这个问题，因为他们没有电子邮件地址，而我住在英国。因此，我请求国家宫殿紧急告知市政当局这个绊倒隐患，但却杳无音信。
恐怕国家宫殿理应得到这个差评——这也是我的第一个差评——因为现在这是唯一能提醒人们注意安全的方法，否则你根本无法在接近时发现这个隐患。
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