下载App
旅行
账户
GeoArtPhotoCOM
Deeply disappointing — far from 5-star quality
普拉竞技场的点评
点评：We stayed at Ramada by Wyndham Tekirdağ expecting a true 5-star experience, and unfortunately the reality was nowhere close.
There was no internet in the rooms, and the Wi-Fi in the lobby was practically unusable — a speed test showed 0.37 Mbps download and 3.53 Mbps upload. I reported the problem several times, yet nothing improved during our 3-day stay.
There were no robes in the rooms, and the spa did not provide any either. At one point, the spa even ran out of towels because they were still being washed. The spa itself is very limited — a pool, sauna, a cool jacuzzi, a hammam room and a gym — with most of the space dedicated only to massage rooms.
When we returned from the spa, the bathroom smelled strongly of cigarette smoke coming through the ventilation. On December 31st we had to keep the balcony open and freeze the room just to ventilate it. There was also no drying rack for wet swimwear in the room, and one was not provided even when requested.
Food was consistently below expectations for a hotel claiming five stars. Breakfast and dinner buffets were repetitive and lacked variety. Desserts were especially disappointing — during three days there was not even one proper traditional Turkish dessert such as baklava.
The New Year’s Eve dinner was particularly poor: no fresh salads, just a few spreads, a pastry with low-quality sausage served from shared trays, chicken with mashed potatoes as the main dish, and a dry red-colored cake for dessert. Nothing about it felt festive or premium.
Another serious problem was communication. Most of the staff did not speak English — maybe 1 in 5 people had only beginner-level English — which made resolving issues even harder.
Based on this experience, I would not consider returning, and I could only recommend this hotel to someone whose expectations and price point are closer to a 3-star property, not a 5-star one.
There was no internet in the rooms, and the Wi-Fi in the lobby was practically unusable — a speed test showed 0.37 Mbps download and 3.53 Mbps upload. I reported the problem several times, yet nothing improved during our 3-day stay.
There were no robes in the rooms, and the spa did not provide any either. At one point, the spa even ran out of towels because they were still being washed. The spa itself is very limited — a pool, sauna, a cool jacuzzi, a hammam room and a gym — with most of the space dedicated only to massage rooms.
When we returned from the spa, the bathroom smelled strongly of cigarette smoke coming through the ventilation. On December 31st we had to keep the balcony open and freeze the room just to ventilate it. There was also no drying rack for wet swimwear in the room, and one was not provided even when requested.
Food was consistently below expectations for a hotel claiming five stars. Breakfast and dinner buffets were repetitive and lacked variety. Desserts were especially disappointing — during three days there was not even one proper traditional Turkish dessert such as baklava.
The New Year’s Eve dinner was particularly poor: no fresh salads, just a few spreads, a pastry with low-quality sausage served from shared trays, chicken with mashed potatoes as the main dish, and a dry red-colored cake for dessert. Nothing about it felt festive or premium.
Another serious problem was communication. Most of the staff did not speak English — maybe 1 in 5 people had only beginner-level English — which made resolving issues even harder.
Based on this experience, I would not consider returning, and I could only recommend this hotel to someone whose expectations and price point are closer to a 3-star property, not a 5-star one.
翻译：我们入住泰基尔达温德姆华美达酒店，原本期待的是真正的五星级体验，但遗憾的是，实际情况远非如此。
房间里没有网络，大堂的Wi-Fi也几乎无法使用——测速结果显示下载速度只有0.37 Mbps，上传速度也只有3.53 Mbps。我们多次反映这个问题，但在入住的三天里，情况始终没有改善。
房间里没有浴袍，水疗中心也没有提供。甚至一度水疗中心的毛巾都用完了，因为毛巾还在清洗中。水疗中心的设施非常有限——只有一个游泳池、桑拿房、冷水按摩浴缸、土耳其浴室和一个健身房——而且大部分空间都只用于按摩室。
从水疗中心回来后，浴室里弥漫着浓重的烟味，是从通风口飘进来的。12月31日那天，我们不得不打开阳台，把房间温度调得很低，才能让空气流通。房间里没有晾晒湿泳衣的架子，即使提出要求也没有提供。
对于一家自称五星级酒店来说，食物始终低于预期。自助早餐和晚餐菜式单调乏味，缺乏多样性。甜点尤其令人失望——三天里，连一份像样的土耳其传统甜点，比如果仁蜜饼，都没有。
新年夜晚餐尤其糟糕：没有新鲜沙拉，只有几种简单的蘸酱，一份用公用托盘盛放的低品质香肠馅饼，主菜是鸡肉配土豆泥，甜点是一块干巴巴的红色蛋糕。整个晚餐毫无节日气氛，也谈不上高档。
另一个严重的问题是沟通。大多数员工不会说英语——大约五分之一的人英语水平只有初级水平——这使得解决问题更加困难。
基于这次体验，我不会考虑再次入住这家酒店，我只会向那些期望值和预算更接近三星级酒店而非五星级酒店的人推荐这家酒店。
房间里没有网络，大堂的Wi-Fi也几乎无法使用——测速结果显示下载速度只有0.37 Mbps，上传速度也只有3.53 Mbps。我们多次反映这个问题，但在入住的三天里，情况始终没有改善。
房间里没有浴袍，水疗中心也没有提供。甚至一度水疗中心的毛巾都用完了，因为毛巾还在清洗中。水疗中心的设施非常有限——只有一个游泳池、桑拿房、冷水按摩浴缸、土耳其浴室和一个健身房——而且大部分空间都只用于按摩室。
从水疗中心回来后，浴室里弥漫着浓重的烟味，是从通风口飘进来的。12月31日那天，我们不得不打开阳台，把房间温度调得很低，才能让空气流通。房间里没有晾晒湿泳衣的架子，即使提出要求也没有提供。
对于一家自称五星级酒店来说，食物始终低于预期。自助早餐和晚餐菜式单调乏味，缺乏多样性。甜点尤其令人失望——三天里，连一份像样的土耳其传统甜点，比如果仁蜜饼，都没有。
新年夜晚餐尤其糟糕：没有新鲜沙拉，只有几种简单的蘸酱，一份用公用托盘盛放的低品质香肠馅饼，主菜是鸡肉配土豆泥，甜点是一块干巴巴的红色蛋糕。整个晚餐毫无节日气氛，也谈不上高档。
另一个严重的问题是沟通。大多数员工不会说英语——大约五分之一的人英语水平只有初级水平——这使得解决问题更加困难。
基于这次体验，我不会考虑再次入住这家酒店，我只会向那些期望值和预算更接近三星级酒店而非五星级酒店的人推荐这家酒店。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
