Your utterly mediocre and dreadful event, so it’s your dreadful review…
Sandalford Wines Swan Valley的点评
点评:Just left a Sandalford event in absolute disgust, we paid over $200 for two premium seats at the drone show 2nd May which you couldn’t see because it was behind a wall of trees. What was the point? Apparently due to the flight path the drones had to be moved to an area behind the wall of trees, meaning we would all be seeing only a portion of the drones - this was preferable for the organisers than moving the seating so we could actually see the show. You couldn’t enjoy the string quartet performance for constantly trying to make out what the hell you were seeing, completely distracting and not the relaxing evening we signed up for (paid for) we spoke with security who murmured that it was badly planned and they suggested we move to the back of the fiend to stand and watch for an hour. I’m struggling to stand for long which is why we booked premium seating and why we left after an infuriating 20 minutes when we realised an obscured view was as good as the night would get. They held this show the night before too, so have they knowingly repeated this dreadful experience for a second night to another lot of unsuspecting customers? You should be issuing full refunds. You spoiled a special night, and frankly had you been transparent with the change via email the day before avd offered a refund we would have bitten your hand off. This is not over, you have responsibility to deliver the show you sold us.
翻译:刚从桑德福德的活动现场出来,真是气得不行。5月2日的无人机表演,我们花了200多澳元买了两个高级座位,结果根本看不到,因为无人机被树墙挡住了。这到底有什么意义?显然是因为飞行路线的原因,无人机不得不被移到树墙后面,这意味着我们只能看到一部分无人机——组织者宁愿这样,也不愿意调整座位让我们能真正看到表演。你根本没法好好欣赏弦乐四重奏,因为你得不停地努力辨认自己到底在看什么,这完全分散了我们的注意力,根本不是我们花钱预订的轻松夜晚。我们和保安说了这件事,他们低声说这是个糟糕的安排,建议我们移到场地后面站着看一个小时。我站不了太久,所以我们才订了高级座位,结果20分钟后,我们意识到只能看到被遮挡的景象,这已经是当晚最好的观景方式了,于是就气愤地离开了。他们前一天晚上也举办了同样的演出,难道他们明知故犯,让另一批毫不知情的顾客连续两晚遭受同样的糟糕体验吗?你们应该全额退款。你们毁了一个特别的夜晚,坦白说,如果你们在演出前一天通过电子邮件坦诚地告知变更并提出退款,我们肯定会欣然接受。这件事还没完,你们有责任兑现你们承诺的演出。