点评:After spending some time at the Limited Leisure Center, I’ve encountered a mix of positives and challenges that have shaped my experience. The range of facilities and the overall environment continue to be highlights, reflecting my initial impressions. However, I’ve faced significant hurdles with the class booking system and the center’s approach to customer service, especially regarding class attendance and punctuality.
The center offers an array of classes, which, in theory, is fantastic. However, the reality is that each class seems to have a long waiting list, making it almost impossible to secure a spot. This has been a source of frustration, as the anticipation of participating in various classes is often met with the disappointment of not being able to book them. The booking system requires you to be on your toes, waiting for specific times to book, which is not always feasible for everyone’s schedule.
Adding to my concerns was an incident with a Pilates class taught by a teacher named Adrian. Due to issues with the center’s payment system, which was out of my control, I arrived 11 minutes late. Despite the fact that there have been instances where teachers were late, I was not allowed to join the class. This experience left me feeling that there might be a lack of motivation and interest in students’ needs and circumstances on the part of some staff members. It’s crucial for a leisure center to foster a welcoming and understanding environment, especially when unforeseen issues arise.
In conclusion, while the Limited Leisure Center has the potential to be a fantastic place for leisure and fitness, my experiences have been mixed due to the booking system’s limitations and some aspects of customer service. I hope that feedback like this can help the center improve and make the experience more accessible and enjoyable for all members.
翻译:在有限休闲中心待了一段时间后,我遇到了一些积极和挑战,这些都塑造了我的体验。设施种类和整体环境继续成为亮点,反映了我最初的印象。然而,我在课程预订系统和中心的客户服务方式方面遇到了重大障碍,特别是在课程出勤率和准时性方面。
该中心提供一系列课程,理论上非常棒。然而,现实情况是,每节课似乎都有很长的等候名单,几乎不可能获得一个名额。这令人沮丧,因为参加各种课程的期待常常会因无法预订而感到失望。预订系统要求您保持警惕,等待特定时间进行预订,这并不总是适合每个人的时间表。
让我更加担心的是,一位名叫 Adrian 的老师教授的普拉提课发生了一起事件。由于中心的支付系统出了问题,这是我无法控制的,我迟到了 11 分钟。尽管确实有老师迟到的情况,但我还是被禁止加入课堂。这次经历让我感觉到,一些工作人员可能缺乏动力,对学生的需求和情况缺乏兴趣。对于休闲中心来说,营造一个热情和理解的环境至关重要,尤其是在出现不可预见的问题时。
总之,虽然有限休闲中心有可能成为一个绝佳的休闲和健身场所,但由于预订系统的局限性和客户服务的某些方面,我的体验好坏参半。我希望这样的反馈可以帮助中心改进,让所有会员都能享受到更便捷、更愉快的体验。