Beautiful place let down by terrible entry/food experience - Alowyn Gardens (亚拉格林) - Alowyn Gardens - 189条旅客点评与比价

Ola W

Beautiful place let down by terrible entry/food experience

Alowyn Gardens的点评

2026年10月13日发布于: 海外

点评：We went last Sunday 11 October. After spending 1.5 hours lining up to get in, and another 1.5 hours lining up at the cafe, we only had limited time to actually appreciate the gardens. The place is woefully disorganised. Pre bookings should be available on busy days so you can scan your ticket and go straight in. Instead, it's a massive line with maybe two windows serving. The only cafe on the premises is understaffed and under supplied. One person making coffees one person prepping orders one person taking orders. No clear menu, food running out. By the time we got served, all the things we wanted (and it's not much of a selection) were sold out. QR code orders at the tables would be a good solution to this issue. The venue could also easily have food trucks on busy days; there is lots of room. Overall, yes, the gardens are STUNNING, but the entry and food experience was terrible for us, especially as we had very hungry kids with us. Next time, if there is to be a next time, we are going to bring food with us or eat beforehand.

翻译：我们于10月11日，也就是上个星期日去了那里。排了1.5个小时的队才得以进入，之后又在咖啡馆前排了1.5个小时的队，结果真正能欣赏花园的时间少之又少。整个场所的秩序实在糟糕。在游客众多的日子里，应该提供预订服务，这样人们只需扫描门票就能直接入内。然而现实却是排着长长的队伍，却只有两个窗口在服务。园区里唯一的咖啡馆人手不足且物资匮乏。一个人负责冲咖啡，一个人准备订单，还有一个人负责接单。没有清晰的菜单，食物也常常卖光。等我们终于被服务时，我们想要买的所有东西（其实选择也并不多）都卖完了。在餐桌上设置二维码点餐或许能很好地解决这个问题。在客流高峰期，这里也完全可以引入食品车来经营，因为场地空间很充裕。总的来说，花园确实美得令人惊叹，但对我们而言，入场流程和用餐体验却糟糕透顶。尤其是因为我们带着饿得不行的孩子们。下次，如果还有下次的话，我们会自带食物或者事先吃饱再来。

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