点评:Myself and my family have been visiting the Bedgebury Christmas lights for many years now and have always greatly enjoyed the experience. Sadly, this year, that enjoyment came to an end.
While there were some impressive light displays, much of the music was loud pop music, taking away from the magical, atmospheric and dramatic quality that has always made walking through the illuminated forest so special.
In addition, a much stricter movement system has been introduced. We felt herded along paths through the one-way system, making it difficult to stop, look, or take in the displays properly. Any seating areas have been roped off so there were no obvious stopping points, unless you want to pay over the odds for a marshmallow. After being funnelled through the route and exited at the end, we tried to walk the trail again once the crowds had thinned, but we were refused re-entry.
In previous years, we have always walked the trail twice, and the second time has always been the most magical and enjoyable as it has been quieter and we have been able to take in the trail in our own time. Being refused entry left us feeling disappointed and unhappy. This felt like an unnecessary element of policing as it was not busy at that time. This also feels very poor value for money bearing in mind, tickets for a family of four cost close to £100.
Overall, we left after an hour feeling like the lights have just become a money making exercise with little consideration for customer satisfaction and less focus on the innovative, artistic and atmospheric experience that once made it so special.
翻译:我和家人多年来一直都喜欢去贝奇伯里 (Bedgebury) 看圣诞灯饰,每次都非常享受。可惜的是,今年的体验却令人失望。
虽然有些灯光秀令人印象深刻,但大部分音乐都是嘈杂的流行乐,破坏了漫步在灯光森林中那种神奇、氛围浓厚且引人入胜的体验,而这正是它一直以来如此特别的原因。
此外,今年的灯光秀还实施了更加严格的通行规则。我们感觉自己像被驱赶着沿着单行道行进,很难停下来欣赏灯光秀。所有的休息区都被绳子围了起来,所以除了花高价买个棉花糖之外,几乎没有其他可以停留的地方。我们被引导着穿过路线,到达终点后,等人少了些,又想再走一遍,却被拒绝再次入场。
往年,我们都会走两遍,第二次总是最美妙、最令人享受的,因为那时人少,我们可以按照自己的节奏慢慢欣赏。被拒绝入场让我们感到失望和不快。当时人并不多,这种执法措施似乎完全没有必要。考虑到一家四口的门票价格接近100英镑,这样的安排也显得非常不值。
总而言之,我们待了一个小时后就离开了,感觉灯光秀如今只是个赚钱的工具,很少顾及顾客的满意度,也不再注重曾经让它如此特别的创新、艺术和氛围体验。