点评:Having booked to visit at 12:30pm it was disappointing to find that all tours for the day already full. Unfortunately the audio/multimedia guide promised on the website was unavailable. A young lady took great delight in telling people should have come earlier whilst standing next to a huge pile of returned audio guides. People asked if they could take those and she said no because it wasn’t her job to recharge and they weren’t going to be recharged. We saw her at various points chatting with the gift shop staff when presumably she could have charged a few. Meanwhile whilst we trekked around we saw those on the physical tours wearing unused audio guides. As it was busy it was very hard to get near the written information and the static audio points were in continual use. It’s a huge barrier to those with limited capacity to stand, dyslexia or failing elderly eyesight to need to physically queue to access written boards. The information there was was a bit dumb downed and cursory technically and a visit to the National Computing Centre with working encryption machines and demonstration and in person tours saved the day (this is far more engaging for children and anyone with a technical background or degree). The toilets were plentiful and clean and the cafe reasonably priced with ok food but Bletchley was overall disappointing especially owing to the staffs contempt being told only could access tours or audio guide if enter early isn’t made clear on the website. How hard is it to recharge and recycle audio guides? For a venue sold on ingenuity it seemed a bit poor.
翻译:我们预定了 12:30 的参观时间,但很遗憾发现当天的所有游览都已满员。不幸的是,网站上承诺的音频/多媒体指南无法使用。一位年轻女士站在一大堆退回的音频指南旁边,非常高兴地告诉人们应该早点来。人们问他们是否可以拿走这些,她说不行,因为充电不是她的工作,而且它们也不会被充电。我们看到她在各个地方与礼品店的工作人员聊天,大概她可以给一些充电。与此同时,在我们四处游览时,我们看到参加实体游览的人戴着未使用的音频指南。由于人很多,很难靠近书面信息,而且静态音频点一直在使用。对于那些站立能力有限、阅读障碍或视力不佳的老年人来说,需要亲自排队才能访问书面板是一个巨大的障碍。那里的信息在技术上有点简单粗略,而参观国家计算中心,那里有可以工作的加密机,还有演示和亲临参观,这解决了这个问题(这对儿童和任何有技术背景或学位的人来说更有吸引力)。厕所很多,很干净,咖啡馆价格合理,食物也不错,但布莱切利总体上令人失望,尤其是由于工作人员的蔑视,他们被告知只有提前进入才能参观或使用语音导游,网站上没有明确说明。给语音导游充电和回收有多难?对于一个以独创性为卖点的场馆来说,这似乎有点糟糕。