点评:We have been at this winery in the past and loved it. Unfortunately, we did not have the same experience when we went there recently. The woman at the counter who waited on us was the rudest person I have ever experienced. She appeared to be angry because we bothered her, did not greet us when we arrived, was rude when she “had to describe wine options”, it got worse when we asked for and purchased an appetizer.
At one point while I was at the counter trying to order food, she turned away from me to wait on a couple who just walked through the door. The couple rightfully said “wasn’t she here first?” where upon this individual said “she can wait”.. I truly have never been spoken to by anyone in the service industry in this manner. My husband asked where the bathroom was, she responded “you can go outside”. We later found the restroom inside near the seating area… we will NEVER return to this place.
翻译:我们之前去过这家酒庄,非常喜欢。可惜的是,最近一次去体验却截然不同。柜台那位接待我们的女士是我见过最粗鲁的人。她似乎因为我们打扰了她而生气,我们到的时候她没有打招呼,介绍葡萄酒的时候态度也很差,当我们点开胃菜的时候,她的态度更是恶劣。
有一次,我在柜台点餐的时候,她竟然转身去招呼一对刚进门的夫妇。那对夫妇理直气壮地问:“她不是先来的吗?”,她竟然说:“她可以等。”我真的从未在服务行业遇到过如此粗鲁的人。我丈夫问她洗手间在哪里,她回答说:“你们可以去外面。”后来我们才发现洗手间在座位区附近……我们以后绝对不会再去这家酒庄了。