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Tom Ford fragrance counter in Fenwick Brent Cross Shopping Centre
Brent Cross Shopping Centre的点评
点评：I had a very disappointing experience at the Tom Ford fragrance counter in Fenwick Brent Cross.
The staff member who assisted me was rude, dismissive, and unprofessional throughout the interaction. I was initially quoted one price for a product, only to be given a higher price for exactly the same item shortly afterwards. This created confusion and left me feeling misled.
What was equally disappointing was the lack of professionalism in both attitude and customer service. Rather than providing clear information and assistance, the interaction felt uncomfortable and unwelcoming.
When shopping for luxury products, customers expect knowledgeable service, transparency, and respect. Unfortunately, this experience fell far below those expectations.
I left without making a purchase and with a very negative impression of both the counter and the service provided.
Poor customer service, inconsistent pricing information, and an unprofessional attitude.
The staff member who assisted me was rude, dismissive, and unprofessional throughout the interaction. I was initially quoted one price for a product, only to be given a higher price for exactly the same item shortly afterwards. This created confusion and left me feeling misled.
What was equally disappointing was the lack of professionalism in both attitude and customer service. Rather than providing clear information and assistance, the interaction felt uncomfortable and unwelcoming.
When shopping for luxury products, customers expect knowledgeable service, transparency, and respect. Unfortunately, this experience fell far below those expectations.
I left without making a purchase and with a very negative impression of both the counter and the service provided.
Poor customer service, inconsistent pricing information, and an unprofessional attitude.
翻译：我在芬威克布伦特十字店的汤姆·福特香水专柜的购物体验非常糟糕。
接待我的店员态度粗鲁、冷漠且不专业。一开始她报了一个价，但没过多久，同一件商品的价格就涨了。这让我感到困惑，也让我觉得自己被误导了。
更令人失望的是，店员的态度和服务都缺乏专业性。他们没有提供清晰的信息和帮助，反而让我感到不舒服和不自在。
购买奢侈品时，顾客期望得到专业的服务、透明的信息和尊重。不幸的是，这次的购物体验远远低于这些期望。
我最终没有购买任何东西就离开了，对专柜和服务都留下了非常糟糕的印象。
糟糕的客户服务、前后矛盾的价格信息以及不专业的态度。
接待我的店员态度粗鲁、冷漠且不专业。一开始她报了一个价，但没过多久，同一件商品的价格就涨了。这让我感到困惑，也让我觉得自己被误导了。
更令人失望的是，店员的态度和服务都缺乏专业性。他们没有提供清晰的信息和帮助，反而让我感到不舒服和不自在。
购买奢侈品时，顾客期望得到专业的服务、透明的信息和尊重。不幸的是，这次的购物体验远远低于这些期望。
我最终没有购买任何东西就离开了，对专柜和服务都留下了非常糟糕的印象。
糟糕的客户服务、前后矛盾的价格信息以及不专业的态度。
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