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Karam M
Complaint about the Clarks store
伦敦折扣购物村的点评
点评：CLARKS STORE HERE
Visited the Clarks store in Wembley Outlet just before school starts, and the experience was honestly appalling. Shoe options for teenage boys were extremely limited, which already made the visit stressful.
The staff were passable but not friendly — they helped, but with an attitude that made it feel like we were inconveniencing them.
Checkout was the worst part. The teenage boy working the till seemed completely untrained. He ripped the bag twice trying to force the shoe box in, ignored us when we questioned it, and only fixed the issue after we suggested removing the box. Then he told us the receipt printer needed a new cartridge, again as if it was our responsibility. We had to wait for a supervisor and ended up getting the receipt by email.
Overall, the store felt chaotic and unprofessional. Definitely a 2‑star visit.
Visited the Clarks store in Wembley Outlet just before school starts, and the experience was honestly appalling. Shoe options for teenage boys were extremely limited, which already made the visit stressful.
The staff were passable but not friendly — they helped, but with an attitude that made it feel like we were inconveniencing them.
Checkout was the worst part. The teenage boy working the till seemed completely untrained. He ripped the bag twice trying to force the shoe box in, ignored us when we questioned it, and only fixed the issue after we suggested removing the box. Then he told us the receipt printer needed a new cartridge, again as if it was our responsibility. We had to wait for a supervisor and ended up getting the receipt by email.
Overall, the store felt chaotic and unprofessional. Definitely a 2‑star visit.
翻译：这里的Clarks专卖店
开学前，我去了温布利奥特莱斯里的Clarks专卖店，体验简直糟糕透顶。适合青少年男孩的鞋款选择少得可怜，这已经让这次购物变得充满压力。
店员还算称职，但并不友善——他们虽然提供了帮助，但态度却让人感觉我们给他们添了麻烦。
最糟糕的环节就是结账了。负责收银的那个 teenage boy 似乎完全没有接受过培训。他试图把鞋盒塞进袋子里，结果把袋子扯破了两次；当我们对此提出质疑时，他完全不予理睬。直到我们建议把鞋盒拿出来后，他才解决了问题。随后他又说收据打印机需要更换墨盒，仿佛这也是我们的责任似的。我们只能等待主管前来处理，最后是通过电子邮件才收到收据。
总体而言，这家店给人的感觉杂乱无章且缺乏专业性。绝对是一次只值得2星评价的体验。
开学前，我去了温布利奥特莱斯里的Clarks专卖店，体验简直糟糕透顶。适合青少年男孩的鞋款选择少得可怜，这已经让这次购物变得充满压力。
店员还算称职，但并不友善——他们虽然提供了帮助，但态度却让人感觉我们给他们添了麻烦。
最糟糕的环节就是结账了。负责收银的那个 teenage boy 似乎完全没有接受过培训。他试图把鞋盒塞进袋子里，结果把袋子扯破了两次；当我们对此提出质疑时，他完全不予理睬。直到我们建议把鞋盒拿出来后，他才解决了问题。随后他又说收据打印机需要更换墨盒，仿佛这也是我们的责任似的。我们只能等待主管前来处理，最后是通过电子邮件才收到收据。
总体而言，这家店给人的感觉杂乱无章且缺乏专业性。绝对是一次只值得2星评价的体验。
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