下载App
资质规则
旅行
账户
Erin S
Avoid at all cost, rude staff
Heifer Station Wines的点评
点评：We went with great expectations yesterday for our first Orange wine tasting with my mother in law, husband and 2 children. Sadly our views of the wine were clouded by the lectures we received. My MIL made an extremely general statement on the ‘difficulties facing the US’ that spurred our wine tasting guide on a long rant which included 1) that the Israeli /Gaza and Israeli / American /Iran conflicts were justified using many many well proven falsehoods, 2) the many fantastic things the Orange madman has done for the American people. 3) being told we were lying when we politely disagreed with his statements.
While we don’t mind a discussion or debate, an ability to read the room and recognise that you are winding your guests up and stopping your ranting is an important skill when you are giving customer experiences that should be enjoyable and memorable.
This was not the customer experience we wanted for $15/head.
We came for nice wine and a relaxing time with our family. We did not come to be lectured to, or have an argument started with us.
Just when we thought it couldn’t get worse, my very polite Scottish mother in law asked if we could taste the second red, to which we were told we were lying and we’d already tried it. We hadn’t. The table next to us had. Easy mistake to make, and easier to fix.
If I could have given this a zero star review I would. My biggest regret is that we didn’t leave earlier.
While we don’t mind a discussion or debate, an ability to read the room and recognise that you are winding your guests up and stopping your ranting is an important skill when you are giving customer experiences that should be enjoyable and memorable.
This was not the customer experience we wanted for $15/head.
We came for nice wine and a relaxing time with our family. We did not come to be lectured to, or have an argument started with us.
Just when we thought it couldn’t get worse, my very polite Scottish mother in law asked if we could taste the second red, to which we were told we were lying and we’d already tried it. We hadn’t. The table next to us had. Easy mistake to make, and easier to fix.
If I could have given this a zero star review I would. My biggest regret is that we didn’t leave earlier.
翻译：昨天，我和婆婆、丈夫以及两个孩子满怀期待地去品鉴橙酒，这是我们第一次去。可惜的是，品酒师的一番长篇大论却让我们对葡萄酒的品鉴大失所望。婆婆泛泛地谈到“美国面临的困境”，结果却引发了品酒师的滔滔不绝，他开始大放厥词，内容包括：1）用大量已被证实为谎言的论据来为以色列/加沙和以色列/美国/伊朗的冲突辩护；2）吹嘘那个“橙子疯子”为美国人民做了多少“好事”；3）当我们礼貌地表达不同意见时，他竟然说我们在撒谎。
我们并不反对讨论或辩论，但能够察言观色，意识到自己正在惹恼客人，并及时停止长篇大论，对于提供令人愉悦和难忘的顾客体验来说，是一项重要的技能。
这可不是我们花15美元/人想要的体验。
我们来这里是为了品尝美酒，享受与家人共度的轻松时光。我们来这里不是为了听人说教，也不是为了被人挑起争端。
正当我们以为情况不会更糟的时候，我那彬彬有礼的苏格兰婆婆问我们能不能尝尝第二杯红酒，结果我们被告知我们在撒谎，已经尝过了。我们根本没尝，是隔壁桌的客人尝过了。这种错误很容易犯，也很容易纠正。
如果可以给零星评价，我肯定会给。我最大的遗憾就是没早点离开。
我们并不反对讨论或辩论，但能够察言观色，意识到自己正在惹恼客人，并及时停止长篇大论，对于提供令人愉悦和难忘的顾客体验来说，是一项重要的技能。
这可不是我们花15美元/人想要的体验。
我们来这里是为了品尝美酒，享受与家人共度的轻松时光。我们来这里不是为了听人说教，也不是为了被人挑起争端。
正当我们以为情况不会更糟的时候，我那彬彬有礼的苏格兰婆婆问我们能不能尝尝第二杯红酒，结果我们被告知我们在撒谎，已经尝过了。我们根本没尝，是隔壁桌的客人尝过了。这种错误很容易犯，也很容易纠正。
如果可以给零星评价，我肯定会给。我最大的遗憾就是没早点离开。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
