点评:Very Disappointing Experience – Unacceptable Staff Behaviour
I had an extremely disappointing experience at this bar, largely due to the conduct of the staff.
Several staff members stood around us in numbers, creating an intimidating atmosphere and effectively scaremongering us into finishing our drinks at the end of the night. This was handled aggressively rather than professionally. At one point, a female member of staff threw a plastic cup in our direction, which is completely unacceptable in any hospitality setting.
To make matters worse, a staff member then insinuated that we had made a racist comment, which is completely untrue. This accusation was deeply upsetting and made the situation even more uncomfortable. Being falsely accused of something so serious, without any basis, is not only unfair but irresponsible.
This venue may be well known, but the behaviour of the staff was rude, aggressive, and hostile. I am sharing this to warn others, as no customer should be treated in this manner or made to feel intimidated or falsely accused while simply trying to enjoy a drink.
翻译:非常令人失望的体验——员工行为令人无法接受
我在这家酒吧的体验极其糟糕,主要原因在于员工的行为。
几名员工围着我们,营造出一种令人不安的氛围,并试图恐吓我们,让我们在晚上结束前喝完酒。他们的处理方式粗暴无礼,毫无专业性可言。期间,一名女员工甚至朝我们扔了一个塑料杯,这在任何餐饮场所都是完全不可接受的。
更糟糕的是,一名员工暗示我们发表了种族歧视言论,这完全是无稽之谈。这种指控令人非常难过,也让情况变得更加尴尬。毫无根据地被诬告如此严重的罪行,不仅不公平,而且极其不负责任。
这家酒吧或许名气很大,但员工的行为粗鲁、咄咄逼人且充满敌意。我分享这件事是为了提醒其他人,任何顾客都不应该受到这样的对待,也不应该在只是想喝杯饮料的时候感到害怕或被诬告。