点评:Booked a Spa day today- paid £86 for a 25min neck/shoulder/scalp massage and a 25 scrub. The therapist JO was the worst therapist I have ever had. She was 10mins late so I was called at 11:10. The entire massage was rushed in 15 mins, she did one side of my arm, didn’t do the other side. She rushed the entire appointment and the massage was cut short. She had finished my appointment at 11:45am. This was such a disappointing day. I paid £86 for a 35 treatment which is ridiculous. When I raised it with the reception, I got blank looks from 3 members of staff. Nothing was done.
The food for the spa day was atrocious. The chicken Caesar salad was disgusting. My mum had the halloumi salad which she was also extremely disappointing. The staff at the restaurant had no idea about what the menu consisted off and didn’t even bother to double check when we asked questions. The staff also said the chef/kitchen don’t have any olive oil for a vegetarian salad dressing.
Overall VERY POOR. Jo the therapist was unprofessional and very poor at her job. Don’t waste your money at this spa.
翻译:今天预订了水疗日,花了86英镑,包括25分钟的颈肩头皮按摩和25分钟的磨砂。按摩师JO是我遇到过的最差的按摩师。她迟到了10分钟,所以我11点10分才被叫到。整个按摩过程非常匆忙,只用了15分钟,她只按了我胳膊的一侧,另一侧根本没按。她整个疗程都敷衍了事,按摩时间也被缩短了。她11点45分就结束了我的疗程。真是令人失望的一天。我花了86英镑,结果只做了35分钟的护理,简直太离谱了。我跟前台反映情况,三个工作人员都一脸茫然。什么也没做。
水疗日的食物也难以下咽。鸡肉凯撒沙拉难以下咽。我妈妈点了哈罗米奶酪沙拉,也让她非常失望。餐厅的工作人员对菜单一无所知,我们问的时候他们甚至懒得再确认一下。工作人员还说厨师/厨房没有橄榄油做素食沙拉酱。
总体来说非常差。理疗师Jo很不专业,工作能力也很差。别浪费钱来这家水疗中心。