点评:Brought friends visiting from abroad to the cafe for lunch and were hugely disappointed. The cafe wasn't busy on the Saturday when we visited, so perhaps this should have been a sign. We sat at a table which was unwiped with crumbs from the previous diners. The waiting staff didn't notice so I had to ask for it to be cleaned. The guy came and wiped some crumbs from one end and asked if that was enough. I said no, can you please wipe all the crumbs away from the entire table. I do not understand why this isn't a basic thing that is done when the table is cleared, yet I see it time and time again. It shouldn't be up to the customer to ask for basic cleanliness. After we started eating we noticed that there were used napkins from previous diners on the floor underneath our table and bits of food everywhere. Really disgusting. And there were 4 staff all chatting with eachother up at the till area, certainly not rushed off their feet. When the food came we had to ask for cutlery as the cutlery tin on our table hadn't been replenished and just had one spoon. Then we had to ask for napkins - no attention to detail from the staff. Food itself was eye wateringly overpriced. The frittata was £16, which was a small slice of what appeared to be reheated from frozen, because that is the only thing that could have explained how watery it was. It came with 2 scoops of salad. One friend visiting was from London and she could not get over the prices being charged here. A really poor experience.
翻译:带从国外来的朋友去这家咖啡馆吃午饭,结果非常失望。我们周六去的,咖啡馆并不忙,这或许就应该是个预兆。我们坐的桌子没擦干净,上面还有之前客人留下的面包屑。服务员没注意到,所以我只好要求他们清理。一个男服务员过来擦了擦桌子一端的面包屑,问我这样够不够。我说不够,请把整张桌子的面包屑都擦干净。我不明白为什么这种基本的清洁工作在收拾桌子时没有做,但我却一次又一次地看到这种情况。不应该让顾客来要求保持基本的清洁。开始吃饭后,我们发现桌子底下地板上有之前客人用过的餐巾纸,到处都是食物残渣。真是太恶心了。而且收银台那边有四个服务员在聊天,一点也不着急。食物上来的时候,我们不得不自己要餐具,因为桌上的餐具盒没有补充,里面只有一把勺子。之后我们又得自己要餐巾纸——服务员一点都不细心。食物本身的价格也高得离谱。一份意式烘蛋要16英镑,结果只有一小块,而且看起来像是冷冻后重新加热的,不然怎么会这么稀呢?还配了两勺沙拉。一位朋友从伦敦来,她对这里的物价简直不敢相信。真是糟糕的用餐体验。