The refund policy is a racket - Golf at The Hawthorn (Oranmore) - Golf at The Hawthorn - 86条旅客点评与比价

Nick L

The refund policy is a racket

Golf at The Hawthorn的点评

2026年09月18日发布于: 海外

点评：Be careful booking here! I’m sure the course is incredible, the kids working here were kind enough, and I know they can’t control the weather. But the cancellation and refund policy here is greedy. I went out for a round and encountered significant rain and wind gusts up to 40mph, and the greens had standing water on them. It was difficult seeing my ball flight in the rain. This was not enough for them to close the course and offer a refund, even partial, which is ridiculous. They knew I was traveling and could not move my time to another day, and only offered a buggy for the back nine holes, again, in unplayable weather (sideways rain). I’m out €280 and a whole morning, as were all the other players who were sitting in the restaurant with me waiting for the rain to clear up (which it did not.) I’m sure in the summer it’s amazing, but I’d be careful once you get into September and the winter months. You’re just gambling with your money at that point, unless you’re okay playing in a monsoon. The cancellation policy is 7 days, which may not be enough time in rapidly changing September Irish weather. Just be careful! You may walk away disappointed with your experience like I did. I picked up extra shifts and worked really hard to afford to come here, so you can imagine how disappointed I was.

翻译：在此订场时请务必谨慎！我确信这里的球场很不错，工作人员也很友善，而且我也明白他们无法控制天气。但这里的取消及退款政策实在苛刻至极。有一次我去打球，遇到了大雨以及时速高达40英里的强风，球场上到处都是积水。在雨中根本难以看清球的飞行轨迹。即便如此，他们仍不肯关闭球场或提供哪怕部分退款，这种做法实在荒谬至极。他们知道我正在旅行，根本无法把打球时间改到别的日子，结果只在后九洞为我提供了一辆高尔夫球车——而当时的天气根本不适合打球（雨下得很大）。我损失了280欧元，还浪费了整个上午的时光；和我一起坐在餐厅里等待雨停的其他球员也遭遇了同样的命运（不过雨始终没停）。我敢肯定夏天的时候那里肯定很不错，但一旦进入九月以及冬季，就可得小心了。在那种时候去打球，简直就是在拿自己的钱冒险啊。除非你能接受在暴雨中游玩，否则还是算了吧。他们的取消政策是提前7天，但在九月份爱尔兰变幻莫测的天气条件下，这时间可能并不够用。千万要小心啊！说不定你会像我一样，对这次体验感到失望。我特意多排了班次、拼命工作才凑够钱来这里，所以你能想象我当时有多失落了吧。

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