点评:After explicitly assuring us that our belongings would be safe on a locked, secured, and guarded bus for the day, and encouraging us to leave belongings on the bus whilst we took a boat tour, Veditalia allowed another tour group to be picked up while we were on a boat tour on the water. As a result, all of our belongings left on the bus were stolen. We came back to missing bags. Several other patrons came back to their belongings in different places, moved around the bus, and disrupted. 0/10 experience with Veditalia. Customer service extremely unhelpful and rude as well. Refusing to refund our tickets. We were victims of theft, and the company does nothing to remedy this issue. Book elsewhere with Get Your Guide or other equivalent companies to ensure you do not get robbed. Veditalia is a scam. DO NOT BOOK. AVOID AT ALL COSTS.
翻译:在明确向我们保证我们的物品当天会安全地放在上锁、有安全保护的巴士上,并鼓励我们在乘船游览时将物品留在巴士上之后,Veditalia 允许另一个旅游团在我们乘船游览时接我们。结果,我们留在巴士上的所有物品都被偷了。我们回来时发现行李不见了。其他几位顾客回来时发现他们的物品在不同的地方,在巴士上走来走去,扰乱了秩序。Veditalia 的体验为 0/10。客户服务也极其无礼和粗鲁。拒绝退还我们的票。我们是盗窃的受害者,而该公司没有采取任何措施来解决这个问题。通过 Get Your Guide 或其他同等公司预订,以确保您不会被抢劫。Veditalia 是一个骗局。不要预订。不惜一切代价避免。