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David B
Good instructors, good site, but terrible business practices
Fly Sussex Paragliding School-Day Classes的点评
点评： 18 months ago I went through the EP and CP courses with Fly Verbier(Great guys) in Switzerland. We completed everything but 4 skills which we were unable to finish due to weather. The unfinished skills were reverse launching, ground handling, accelerator systems, and soaring. I felt comfortable enough in my skills to fly on my own and traveled around flying in Germany and Austria for a few months, always stopping by the local clubs to ask advice and inform them that I was a beginner. It all went great and I learned a lot from the pilots I met, but I got annoyed at being denied entry to some gondolas because I lacked certification(Austria is quite strict) so I decided to complete my certification, even though I despise certifications.
I knew I wanted somewhere with low hills so I could practice lots of take-offs and landings. I wrote to places in Turkey, Spain, and the UK. All except for Fly Sussex said that they would first have to check my competency first since I had been out of my last training for more than a few months. Since I just wanted the certification as quickly as possible I leaned towards Fly Sussex. I wrote to them explaining my needs and asking if I could knock out my 4 skills. They said that it wouldn't be a problem. I then asked if I should pay for the hourly instruction or a course and the response was that since I needed 5 soaring flights it would be better if I paid for the full CP course and if I finished in fewer days I could use the rest of the time towards the CP progression course. Since they are the school and should know scheduling best I agreed.
I next asked about the best dates to visit with the best chances of flying since I would be taking a week vacation and flying six and a half hours to attend. I just got a vague answer that the weather there is unreliable but that they do try to fly every day. I then asked specifically about 11-19 August. The response was "We do have spaces then but it is a bit too early to know what the weather will be like then". This would be a fine response if the other schools and pilots I wrote to in the area hadn't said that those dates are always too windy to fly. The other schools in the area even close for August. So with this knowledge what Fly Sussex wrote to me is a lie. I should have chosen a different school at this point but instead decided to attend the first week of October.
When I did show up for the first day of training they didn't know who I was. I didn't have a check-off book ready for me and everything was very rushed and last minute. Out at the site it was exactly what I had wanted. Small hills to get a lot of practice, but straightaway I was just stuck in the normal CP course with no adjustments made for my needs. I did exactly what every other student did. At the end of the day the instructor signed off in my book things I had already been checked-off on. They had no idea(or didn't care) what I was there for. I was just another generic CP student. My complaints stating that I wanted to be trained on my four needed skills fell on deaf ears. They only wanted to keep the whole CP course together, so there was no way I was ever going to be able to finish early and start the CP progression course. Another lie.
We had two good flying days out of the week I was there. Plenty of time to complete my four required skills IF they had actually focused on what I told them I wanted. Instead I didn't get a single item I needed checked off! When I complained afterwards asking for a refund the response I kept getting was "if only the weather had been better", but the weather doesn't come into it. I wasn't able to complete my training because they failed in doing what we had agreed upon. I suppose I still have 3 training days I could use with them but why would I spend $5,000 again to attend a place that cannot fulfill their business obligations?
I cannot get my money back, but hopefully I can get you to choose a different school.
I knew I wanted somewhere with low hills so I could practice lots of take-offs and landings. I wrote to places in Turkey, Spain, and the UK. All except for Fly Sussex said that they would first have to check my competency first since I had been out of my last training for more than a few months. Since I just wanted the certification as quickly as possible I leaned towards Fly Sussex. I wrote to them explaining my needs and asking if I could knock out my 4 skills. They said that it wouldn't be a problem. I then asked if I should pay for the hourly instruction or a course and the response was that since I needed 5 soaring flights it would be better if I paid for the full CP course and if I finished in fewer days I could use the rest of the time towards the CP progression course. Since they are the school and should know scheduling best I agreed.
I next asked about the best dates to visit with the best chances of flying since I would be taking a week vacation and flying six and a half hours to attend. I just got a vague answer that the weather there is unreliable but that they do try to fly every day. I then asked specifically about 11-19 August. The response was "We do have spaces then but it is a bit too early to know what the weather will be like then". This would be a fine response if the other schools and pilots I wrote to in the area hadn't said that those dates are always too windy to fly. The other schools in the area even close for August. So with this knowledge what Fly Sussex wrote to me is a lie. I should have chosen a different school at this point but instead decided to attend the first week of October.
When I did show up for the first day of training they didn't know who I was. I didn't have a check-off book ready for me and everything was very rushed and last minute. Out at the site it was exactly what I had wanted. Small hills to get a lot of practice, but straightaway I was just stuck in the normal CP course with no adjustments made for my needs. I did exactly what every other student did. At the end of the day the instructor signed off in my book things I had already been checked-off on. They had no idea(or didn't care) what I was there for. I was just another generic CP student. My complaints stating that I wanted to be trained on my four needed skills fell on deaf ears. They only wanted to keep the whole CP course together, so there was no way I was ever going to be able to finish early and start the CP progression course. Another lie.
We had two good flying days out of the week I was there. Plenty of time to complete my four required skills IF they had actually focused on what I told them I wanted. Instead I didn't get a single item I needed checked off! When I complained afterwards asking for a refund the response I kept getting was "if only the weather had been better", but the weather doesn't come into it. I wasn't able to complete my training because they failed in doing what we had agreed upon. I suppose I still have 3 training days I could use with them but why would I spend $5,000 again to attend a place that cannot fulfill their business obligations?
I cannot get my money back, but hopefully I can get you to choose a different school.
翻译：18 个月前，我在瑞士跟随 Fly Verbier（伟大的家伙）完成了 EP 和 CP 课程。我们完成了除了 4 项技能外的所有任务，由于天气原因我们无法完成这 4 项技能。未完成的技能包括反向发射、地面操纵、加速器系统和翱翔。我对自己的飞行技术感到足够自在，可以独自飞行，并在德国和奥地利飞行了几个月，总是停下来向当地俱乐部寻求建议并告诉他们我是初学者。一切都很顺利，我从遇到的飞行员那里学到了很多东西，但我对因为缺乏认证而被拒绝进入一些吊船感到恼火（奥地利非常严格），所以我决定完成我的认证，尽管我鄙视认证。
我知道我想要一个有低山的地方，这样我就可以练习大量的起飞和着陆。我写信给土耳其、西班牙和英国等地。除了 Fly Sussex 之外，所有人都说他们首先要检查我的能力，因为我已经有几个月没有参加最后一次训练了。因为我只是想尽快获得认证，所以我倾向于 Fly Sussex。我写信给他们解释了我的需求，并询问我是否可以发挥我的 4 项技能。他们说这不会有问题。然后我问我是否应该支付每小时的教学费用或课程费用，得到的答复是，由于我需要 5 次翱翔飞行，所以如果我支付完整的 CP 课程费用会更好，如果我在更少的时间内完成，我可以使用其余的时间进入 CP 进阶课程的时间。因为他们是学校，应该最了解日程安排，所以我同意了。
接下来，我询问了参观的最佳日期和乘坐飞机的最佳机会，因为我将休假一周，并飞行六个半小时来参加。我只是得到一个模糊的答案，说那里的天气不可靠，但他们确实每天都在尝试飞行。然后我具体询问了8月11日至19日的情况。得到的答复是“我们确实有空间，但现在知道那时的天气会怎么样还为时过早”。如果我写信给该地区的其他学校和飞行员没有说那些日期总是风太大而无法飞行的话，这将是一个很好的回应。该地区的其他学校甚至在八月份关闭。因此，据此了解，弗莱·苏塞克斯写给我的内容是一个谎言。我此时本应该选择另一所学校，但我决定参加十月的第一周。
当我第一天训练出现时，他们不知道我是谁。我没有准备好核对簿，一切都非常匆忙，都是最后一刻。在现场，这正是我想要的。小山丘需要大量练习，但我立刻就陷入了正常的 CP 课程，没有根据我的需要进行任何调整。我所做的和其他学生所做的一模一样。一天结束时，老师在我的书上签下了我已经核对过的事情。他们不知道（或者不关心）我在那里的目的。我只是另一个普通的 CP 学生。我抱怨说我想接受四项所需技能的培训，但我的抱怨却被置若罔闻。他们只想将整个 CP 课程放在一起，所以我不可能提前完成并开始 CP 进阶课程。又一个谎言。
我在那里的一周里，我们度过了愉快的两天飞行时光。如果他们实际上专注于我告诉他们我想要的东西，就有足够的时间来完成我所需的四项技能。相反，我没有得到任何我需要检查的项目！当我事后抱怨要求退款时，我得到的答复一直是“如果天气好一点就好了”，但天气并没有考虑在内。我无法完成我的培训，因为他们没有按照我们约定的去做。我想我还有 3 天的培训时间可以和他们一起使用，但为什么我还要花 5,000 美元去一个无法履行他们业务义务的地方呢？
我无法拿回我的钱，但希望我能让你选择另一所学校。
我知道我想要一个有低山的地方，这样我就可以练习大量的起飞和着陆。我写信给土耳其、西班牙和英国等地。除了 Fly Sussex 之外，所有人都说他们首先要检查我的能力，因为我已经有几个月没有参加最后一次训练了。因为我只是想尽快获得认证，所以我倾向于 Fly Sussex。我写信给他们解释了我的需求，并询问我是否可以发挥我的 4 项技能。他们说这不会有问题。然后我问我是否应该支付每小时的教学费用或课程费用，得到的答复是，由于我需要 5 次翱翔飞行，所以如果我支付完整的 CP 课程费用会更好，如果我在更少的时间内完成，我可以使用其余的时间进入 CP 进阶课程的时间。因为他们是学校，应该最了解日程安排，所以我同意了。
接下来，我询问了参观的最佳日期和乘坐飞机的最佳机会，因为我将休假一周，并飞行六个半小时来参加。我只是得到一个模糊的答案，说那里的天气不可靠，但他们确实每天都在尝试飞行。然后我具体询问了8月11日至19日的情况。得到的答复是“我们确实有空间，但现在知道那时的天气会怎么样还为时过早”。如果我写信给该地区的其他学校和飞行员没有说那些日期总是风太大而无法飞行的话，这将是一个很好的回应。该地区的其他学校甚至在八月份关闭。因此，据此了解，弗莱·苏塞克斯写给我的内容是一个谎言。我此时本应该选择另一所学校，但我决定参加十月的第一周。
当我第一天训练出现时，他们不知道我是谁。我没有准备好核对簿，一切都非常匆忙，都是最后一刻。在现场，这正是我想要的。小山丘需要大量练习，但我立刻就陷入了正常的 CP 课程，没有根据我的需要进行任何调整。我所做的和其他学生所做的一模一样。一天结束时，老师在我的书上签下了我已经核对过的事情。他们不知道（或者不关心）我在那里的目的。我只是另一个普通的 CP 学生。我抱怨说我想接受四项所需技能的培训，但我的抱怨却被置若罔闻。他们只想将整个 CP 课程放在一起，所以我不可能提前完成并开始 CP 进阶课程。又一个谎言。
我在那里的一周里，我们度过了愉快的两天飞行时光。如果他们实际上专注于我告诉他们我想要的东西，就有足够的时间来完成我所需的四项技能。相反，我没有得到任何我需要检查的项目！当我事后抱怨要求退款时，我得到的答复一直是“如果天气好一点就好了”，但天气并没有考虑在内。我无法完成我的培训，因为他们没有按照我们约定的去做。我想我还有 3 天的培训时间可以和他们一起使用，但为什么我还要花 5,000 美元去一个无法履行他们业务义务的地方呢？
我无法拿回我的钱，但希望我能让你选择另一所学校。
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