U.reliable business, don't waste your money
Howling Husky Sled Dog Tours的点评
点评:We went to Howling Huskies in August 2023. Don't waste your time or money. This busines is unreliable, untrustworthy and totally unprofessional. We travelled by car from interstate for 8 hours just for this husky ride experience and paid for accomodation at considerable expense, so we could be closer to Dinner Plain. We had booked and paid a deposit for the husky sled ride 6 months prior for the celebration of our anniversary. We were assured that even if there was no snow the sled ride would still go ahead. On the day, we arrived at Dinner Plain an hour before the scheduled time. Howling Huskies was a no show! Multiple phone calls, texts and emails. No response. Tried other phone numbers on the office door no luck. We were left high and dry after our long car trip. We also tried their Mt Hotham office where there was snow again a no show. Staying in Bright the next day we got a response from the owner. VERY DISAPPOINTING AND ANNOYING. No apology, he didn't care at all. After much complaining he offered our deposit back and said we could have a credit for another sled ride next year. Understandably we would not take this offer up to go through more cost and more expense for accomdation , driving (petrol) and time for holidays etc on a chance that this business would come through with the goods the following year. They are just NOT NOT NOT reliable. We would definitely NOT recommend this business. We went to Victoria especially for the Howling huskies sled ride at considerable expense and got nothing.
翻译:我们于 2023 年 8 月去了 Howling Huskies。不要浪费你的时间和金钱。这家公司不可靠、不值得信任,而且完全不专业。我们驾车从州际公路行驶了 8 个小时,就是为了体验这次哈士奇雪橇之旅,还支付了相当多的住宿费用,这样我们就可以更靠近 Dinner Plain。为了庆祝我们的周年纪念日,我们在 6 个月前就预订了哈士奇雪橇之旅并支付了押金。我们被保证即使没有下雪,雪橇之旅也会继续进行。当天,我们比预定时间提前一小时到达了 Dinner Plain。Howling Huskies 没有出现!多次打电话、发短信和发电子邮件。没有回复。试了办公室门上的其他电话号码,也没有运气。经过长途驾车旅行,我们被孤立了。我们还尝试了他们在霍瑟姆山的办公室,但又下雪了,我们没有人出现。第二天住在 Bright 时,我们收到了老板的回复。非常令人失望和恼火。他没有道歉,根本不在乎。我们抱怨了好久,他才把押金退还给我们,还说明年可以再去坐一次雪橇。我们当然不会接受这个提议,花更多的钱去住宿、开车(汽油)和度假等等,就为了指望这家公司明年能把事情办好。他们根本就不靠谱。我们绝对不会推荐这家公司。我们特意去了维多利亚,就是为了坐嚎叫哈士奇雪橇,花了不少钱,结果什么也没得到。