点评:Arrived with my husband and daughter mid morning for a latte, small beer and a white wine and a glass of water. Simple, you’d think? We sat outside for ages, no one came to serve us, so my daughter went inside with many others to queue at the bar. There was a single older lady serving and taking orders. Another man was not serving, talking to maybe a rep at the bar. Consequently every table was waiting to be cleaned and cleared with many bottles, glasses and cups to collect. When my daughter had finally been served after an age, and the drinks eventually arrived some time later, they were delivered without any care, courtesy or even a smile. My latte was fully cold, and my water (to take medication) was missed. Deciding against another 30 minute queue, my husband walked back to our car for our bottled mineral water for me, rather than risk the wrath of the clearly angry lady server again.
I know it’s hard in the service industry, but surely you should treat everyone alike? The place was about half filled with locals who were all served with much more kindness than we were. We paid and left. Fortunately, Eymet is blessed with a wide variety of eating and drinking options, so we will continue our discoveries in the opposite direction from here!
翻译:上午中段,我和丈夫、女儿一起来到这里,想喝杯拿铁、来点小啤酒和白葡萄酒,再要一杯水。事情应该很简单吧?我们在室外坐了很久,却没人来为我们服务,于是女儿便和其他许多人一起进屋去吧台排队。当时只有一位年长的女士在负责接待和点单。另一位男子则没有服务,似乎在和吧台处的某位代表交谈。结果就是,所有桌子都等着清理归整,上面还堆满了许多瓶子、玻璃杯和杯子。当我女儿等了许久终于点到餐,饮料也在过了一会儿后送上时,服务员却毫无体贴之心、毫无礼貌可言,甚至连一个笑容都没有。我的拿铁已经完全凉透了,而用来服药的水也根本没上。由于不想再排30分钟的队,我丈夫便回到车里取来瓶装矿泉水给我喝,以免再次惹怒那位显然怒气冲冲的女服务员。
我知道服务业确实不易。不过,你肯定应该一视同仁地对待每个人吧?店里大概有一半的顾客是当地人,他们得到的服务态度可比我们好多了。付完账后我们就离开了。幸运的是,埃梅特有各式各样的餐饮选择,所以我们会从相反的方向继续探索下去!