点评:First issue:
We initially booked via their website and they emailed and said the pricing wasn’t accurate and they would need to charge us an additional $50 per person. The pricing on their own website wasn’t accurate? They should have just honored the pricing we booked it at. However, we figured fine, we’ll just pay the extra cost.
Second issue:
They then ended up cancelling on us the night before at 8:30pm, too late to rebook anything else. Weather is perfect here, so 100% not weather related. Just a text message out of the blue- "trip is cancelled sorry for the inconvenience" That's it- no offer to rebook. We were so excited for this trip, and had it planned for weeks. I had been between this and Rose Island and completely regret choosing Party Cat. Completely unprofessional experience overall.
翻译:第一个问题:
我们最初是通过他们的网站预订的,他们发邮件说价格不准确,需要每人额外收取 50 美元。他们自己网站上的价格不准确?他们应该按照我们预订的价格预订。但是,我们认为没关系,我们只需支付额外费用即可。
第二个问题:
他们最终在前一天晚上 8:30 取消了我们的预订,太晚了,无法重新预订其他行程。这里的天气很好,所以 100% 与天气无关。只是一条突如其来的短信 - “行程已取消,抱歉给您带来不便”就是这样 - 没有重新预订的提议。我们对这次旅行非常兴奋,计划了数周。我曾在这家和 Rose Island 之间徘徊,非常后悔选择了 Party Cat。总体而言,这是一次完全不专业的体验。